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Card Reader Not Found While Searching

Troubleshooting: Card Reader Not Found While Searching

Problem Description

Are you encountering the "Card Reader Not Found While Searching" error when attempting to use your card reader via Bluetooth? This guide will walk you through understanding the issue and provide step-by-step instructions to resolve it. This error message indicates that your device is failing to detect your card reader during a Bluetooth device search.

Understanding the Error

Error Message: "Card Reader Not Found While Searching"

Description: This error occurs when your device's Bluetooth search fails to identify and connect with your card reader.

How to Resolve the Issue

1. Check Card Reader Power
Firstly, ensure that your card reader is powered on and functioning correctly. Look for any LED indicators or power buttons on the card reader and confirm it's turned on.

2. Restart Card Reader

If your card reader was already powered on, try restarting it. Power cycling the device can often resolve connectivity issues.

3. Check Bluetooth Settings

Access your device's Bluetooth settings. Typically, you can find this in your device's settings menu.

4. Manual Pairing

Search for an option to manually search or pair devices. Depending on your device, this may be labeled as "Search, "Scan," or "Pair New Device."

5. Search for Card Reader

Initiate a manual search for available Bluetooth devices. This action prompts your device to actively scan for nearby Bluetooth devices, including your card reader.

6. Locate and Pair

If your card reader appears in the list of available devices, select it to begin the pairing process. Follow any on-screen instructions to complete the pairing.

7. Test Connection

Once pairing is successful, test the connection by performing a basic operation using the card reader. Ensure it communicates effectively with your device.

Preventing Future Occurrences

To avoid encountering the Card Reader Not Found While Searching error in the future, consider these preventative measures:

Keep your card reader charged or replace its batteries as needed.
Regularly check and update your card reader's firmware or software.
Ensure that your device's Bluetooth is enabled and functioning correctly.
Follow any manufacturer-specific guidelines for maintaining and troubleshooting the card reader.

By following these troubleshooting steps, you should be able to resolve the issue of your card reader not being detected during a Bluetooth device search. If the problem persists or if you have any further questions, please do not hesitate to contact our support team for additional assistance. We are here to ensure your card reader functions seamlessly and reliably.

Updated on: 12/07/2023

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