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# Getting started MS CD CF-405BX (Cash Drawer)


### Introduction

The **M-S Cash Drawer CF-405** is a printer-operated cash drawer designed with affordability, robust all-steel construction, and a compact footprint. It's an ideal solution for small retailers and restaurants seeking reliable cash management.

![](https://storage.crisp.chat/users/helpdesk/website/74260be74e639800/download_kqsttt.png)

### Table of contents

* [Getting started](#3-getting-started)
* [Hardware setup](#3-hardware-setup)
* [Testing](#3-testing)
* [Troubleshooting](#3-troubleshooting)

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### Getting started

The **CF-405** by M-S Cash Drawer offers durability and dependability, making it well-suited for use in restaurants for many years. As a printer-driven cash drawer, it requires a wired connection to the receipt printer, enabling the POS system to automatically open it. Keep this in mind when setting up your connections.

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### Hardware setup

|| Note: It is crucial to connect each side of the cable to the correct device. The ends of the cable differ, so directionality is important.

As stated earlier, this cash drawer operates via a connection to a receipt printer. Pay attention to which end of the cable links to each device. The cable is clearly labelled on both sides to indicate compatibility with the respective device.

![](https://storage.crisp.chat/users/helpdesk/website/74260be74e639800/cash-drawer-cable_3jimfb.png)

**Step 1:** Locate the **RJ-12 (phone jack) port** at the bottom rear of the receipt printer among the ports and connections. It might be offset from other ports and is typically marked with a cash drawer symbol or "drawer-kick" label. Connect the designated printer end of the cable to this port.

![](https://storage.crisp.chat/users/helpdesk/website/74260be74e639800/32820576x260_18mxuap.png)

**Step 2:** Attach the other end of the cable to your Cash Drawer. The drawer features only one port for connection, ensuring a straightforward setup.

**Step 3:** Open the eatOS app on your POS (Point-of-Sale) system and access the pull-down menu by dragging or tapping.

![](https://storage.crisp.chat/users/helpdesk/website/74260be74e639800/image_gca8yd.png)

**Step 4:** Select **"Advanced."**

![](https://storage.crisp.chat/users/helpdesk/website/74260be74e639800/image_16w9gdd.png)

**Step 5:** Tap on **"Cash Drawer."**

![](https://storage.crisp.chat/users/helpdesk/website/-/7/4/2/6/74260be74e639800/screenshot-2026-01-18-at-32521_lygphp.png)

**Step 6:** Tap on the **"+**" Icon.

![](https://storage.crisp.chat/users/helpdesk/website/-/7/4/2/6/74260be74e639800/screenshot-2026-01-18-at-32545_atczyl.png)

**Step 7:** Fill out the fields in the setup window. Assign a name to your cash drawer as you prefer. From the "Drawer Model" dropdown, select "Star Cash Drawer - Ethernet." In the "Drawer Attached Printer" field, choose the corresponding printer your drawer is connected to — typically your receipt printer.

![](https://storage.crisp.chat/users/helpdesk/website/-/7/4/2/6/74260be74e639800/screenshot-2026-01-18-at-32620_1pyir9f.png)

**Step 8:** This step is crucial. You should now see the screen depicted below. Tap the cash drawer listing to mark it as active. A black-circled checkmark should appear next to the active drawer listing.

|| **Note:** If you do not activate the drawer by marking it, it will not function properly!

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### Testing 

As mentioned before, navigate to the New Order screen and press the "No Sale" button to ensure functionality. See the screenshot below for guidance.

![](https://storage.crisp.chat/users/helpdesk/website/74260be74e639800/image_1uxmxt8.png)

---

### Troubleshooting

If you encounter any issues, please reach out to eatOS support for assistance.

[Back to top](#3-introduction)