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# Gift Card Management


### Introduction:

Unlock the potential of Gift Card Management: effortlessly activate, reload, check balances, and process payments with unparalleled ease and efficiency. Welcome to a seamless experience in gift card handling.

### Table of Contents

* [ **Steps on Activating and Reloading your Gift Card**](#3-steps-on-activating-and-reloading-your-gift-card)
* [ **Checking Gift Card Balance**](#3-checking-gift-card-balance)
* [ **Paying Using a Gift Card**](#3-paying-using-gift-card)
---

${youtube}[Reload and Activate Gift Card](SUanCQcC07g)
---

### Steps on Activating and Reloading a Gift Card

**Step 1:** On your **POS Main Page,** navigate to the **Ellipse icon or 3-dot icon** and tap it.

![](https://storage.crisp.chat/users/helpdesk/website/74260be74e639800/image_e9e336.png)

**Step 2:** Then navigate the list of options and tap on **Gift Card**

![](https://storage.crisp.chat/users/helpdesk/website/74260be74e639800/image_o208np.png)

**Step 3:** Input the customer's Gift Card Number using the **Number Pad** on screen.

|| Note: for new **Gift Card Holders** reloading or adding an amount to their gift card will activate their **Gift Card**.

![](https://storage.crisp.chat/users/helpdesk/website/74260be74e639800/image_1udndh5.png)

**Step 4:** After entering the customer's **Gift Card Number** input the amount they want to add to the card.

**4a.** Tap on **Charge** after confirming the amount with the customer.

![](https://storage.crisp.chat/users/helpdesk/website/74260be74e639800/image_142nooy.png)

**Step 5:** After tapping on the **Charge Button** you will be directed back to the **POS Main Page** with the reload amount on the order ticket, tap on the **Charge Button**

![](https://storage.crisp.chat/users/helpdesk/website/74260be74e639800/image_1tam0eb.png)

**Step 6:** Select the customer's preferred payment method and select or enter the amount the customer paid.

**6a.** Tap on the **Charge Button** to finalize the gift card reload.

![](https://storage.crisp.chat/users/helpdesk/website/74260be74e639800/image_1lhscrr.png)

**6b.** A prompt will appear once the transaction is successful.

![](https://storage.crisp.chat/users/helpdesk/website/74260be74e639800/image_8wcdbv.png)
---

### Checking Gift Card Balance

**Step 1:** To check your gift card balance on your POS Main Page, navigate to the **Ellipse icon or 3-dot icon** and tap it.

![](https://storage.crisp.chat/users/helpdesk/website/74260be74e639800/image_1xq8h16.png)

**Step 2:** Then navigate the list of options and tap on **Gift Card**

![](https://storage.crisp.chat/users/helpdesk/website/74260be74e639800/image_17vfv28.png)

**Step 3:** Input the customer's Gift Card Number using the **Number Pad** on screen.

**3a.** After entering the customer's **Gift Card Number** you will then be able to see its current balance.

![](https://storage.crisp.chat/users/helpdesk/website/74260be74e639800/image_1dukw6o.png)
---

### Paying Using a Gift Card

**Step 1:** To process a payment using a gift card, after finalizing the order tap on the charge button.

![](https://storage.crisp.chat/users/helpdesk/website/74260be74e639800/image_1j8oo9z.png)

**Step 2:** Next select gift card from the list of payment options.

![](https://storage.crisp.chat/users/helpdesk/website/74260be74e639800/image_1sy951r.png)

**Step 3:** Enter the customer's gift card number and tap on charge if the card balance is sufficient.

**3a.** Tap on the charge to finish the transaction.

![](https://storage.crisp.chat/users/helpdesk/website/74260be74e639800/image_1ew1wrx.png)

[ **Back to Top**](#3-introduction)