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# Guide to Transferring Tickets

### Introduction 

Transferring a ticket or transaction to another employee is a straightforward process in the Point of Sale system. Follow the steps below to ensure a smooth transfer of tickets: 

### Transferring an Active Transaction

If you need to transfer an active transaction to another employee, follow these steps:

1. **Tap the Transfer Icon:** While on the active transaction, locate and tap the transfer icon.

![](https://storage.crisp.chat/users/helpdesk/website/74260be74e639800/image_wz8x3y.png)

2. **Select the Employee:** Choose the employee to whom you wish to transfer the ticket from the list of available employees.

![](https://storage.crisp.chat/users/helpdesk/website/74260be74e639800/image_1bs0qjw.png)

3. **Confirm the Transfer:** Tap Proceed to transfer the ticket or tap Go Back to cancel the cheque transfer.

![](https://storage.crisp.chat/users/helpdesk/website/74260be74e639800/image_5vha38.png)

4. **Switch Users to View Transferred Checks:** Once the ticket is successfully transferred, you can no longer make changes to it. To view the transferred check, switch to the selected employee's user account.

![](https://storage.crisp.chat/users/helpdesk/website/74260be74e639800/image_104ojn8.png)

### Transferring a Fired or Saved Ticket

To transfer a fired or saved ticket to another employee:

1. **Navigate to the Tickets Section:** Access the Tickets section from your POS dashboard.

![](https://storage.crisp.chat/users/helpdesk/website/74260be74e639800/image_w9cny7.png)

2. **Select the Ticket:** Choose the ticket you wish to transfer from the list. Note that you can only transfer a ticket if the transaction is still being prepared. The transfer feature is no longer available once the ticket is completed.

![](https://storage.crisp.chat/users/helpdesk/website/74260be74e639800/image_mrlafo.png)

3. **Tap the Transfer Button:** Tap the transfer button and select the employee to whom you wish to transfer the ticket.

![](https://storage.crisp.chat/users/helpdesk/website/74260be74e639800/image_1odqju0.png)

![](https://storage.crisp.chat/users/helpdesk/website/74260be74e639800/image_5w0wdk.png)

4. **Confirm the Transfer:** Tap the Proceed button to continue with the transfer or tap Go Back to cancel the transfer.

![](https://storage.crisp.chat/users/helpdesk/website/74260be74e639800/image_1ueb5jj.png)

5. **Receive Confirmation:** A confirmation prompt will appear indicating that the transfer is successful.

![](https://storage.crisp.chat/users/helpdesk/website/74260be74e639800/image_kqgc27.png)

By following these steps, you can efficiently manage and transfer tickets within your POS system.