> ## Knowledge Base Index
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> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Kitchen Display System - Order Status

### Introduction

After firing an order to KDS, the kitchen staff will check the orders and start preparing the items. 

**The following are the different order statuses as orders progress from new item to served:**

* **Blue Eye Icon + Seen** = new order status. The order has been received but has not yet been processed.

![](https://storage.crisp.chat/users/helpdesk/website/74260be74e639800/image_1w4a65c.png)

* **Red Bell Icon** = preparing order status. The item/order is now being prepared.

![](https://storage.crisp.chat/users/helpdesk/website/74260be74e639800/image_mw5o4a.png)

* Tap the "Back Icon" to go back to the previous order status

* **Checkmark Icon** = order is ready to be served. Tap the **Checkmark** or **Served** button when an item is ready to serve from the list of orders.

![](https://storage.crisp.chat/users/helpdesk/website/74260be74e639800/image_1oechg.png)

For a single ticket with multiple items, you have the option to tap the **Seen** icon (located at the bottom) if all items/orders are ready to be served.

![](https://storage.crisp.chat/users/helpdesk/website/74260be74e639800/image_lulnoh.png)
 
* Kitchen Display System - Servable Modifier

A **"Servable Modifier"** is a setting from KDS that can be enabled if a modifier can be served separately from the main item. These modifiers need to be configured to your eatOS dashboard first to be considered a servable modifier.

**To enable this option:**

**Step 1:** Go to **"Settings"** then tap on **"Servable Modifiers"**. You will know if it's enabled because it will be highlighted as green as shown in the image below:

![](https://storage.crisp.chat/users/helpdesk/website/74260be74e639800/image_1nxvvtb.png)

**Step 2:** Once enabled, the modifier can be served separately from the main item and will have a **Blue Eye** icon. See the image below:

![](https://storage.crisp.chat/users/helpdesk/website/74260be74e639800/image_ykh0n6.png)

**Step 3:** If this setting is not enabled, the kitchen staff will not have the option to serve these modifiers separately and the **Blue Eye** icon is not visible. See the image below:

![](https://storage.crisp.chat/users/helpdesk/website/74260be74e639800/image_1cibfzc.png)

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