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# Printer Management Guide


### Introduction

Welcome to our article on "Assigning Printers." Once your Point-of-Sale system has seamlessly detected the available printers, this guide will provide you with an in-depth overview of each function, enabling you to make informed decisions when selecting the appropriate printer for specific job designations. Whether you're running a restaurant, retail store, or any other business, efficiently assigning printers to different tasks can significantly enhance workflow and productivity. 
---

### Table of Contents
* [Default Printer Functions](#3-default-printer-functions)
* [Assigning Default Bill and Receipt Printer](#3-assigning-default-bill-and-receipt-printer)
* [Assigning Category-Specific Routing](#3-assigning-category-specific-routing)
---

*Three default printer functions available are:*
* Receipt/Bill Printer
* KOT (Kitchen) Printer
* Custom Item Printer

*Two dynamic printer functions available are:*
* Product-Specific Printer Routing
* Category-Specific Printer Routing
---

### Default Printer Functions

* Assigning Default **KOT Printer**
The Kitchen Order Ticket (KOT) serves as a digital method for transmitting orders to the kitchen staff. This ticket contains essential information, including the table number, the items ordered, their quantities, and any applied modifiers or add-ons.

**Step 1:** Navigate through the **Settings** tab > select **Advanced** > select **Printers**.
**Step 2:** Select your **default KOT printer** model from your printer assignment panel. 
**Step 3:** Results in it becoming the universal printer that **prints all products**.

|| **Important Note:** Notice that you have the same sets of printers detected for **Receipt/Bill**, **KOT** (Kitchen), and **Custom Printer**. The user will experience duplicated printing if the default printer is the same printer set at the Product-Specific or Category-Specific level.
---

### Assigning Default Bill and Receipt Printer

The bill/receipt printer is utilized to print order bills and transaction receipts, which can be customized for both customer and merchant copies.

**Step 1:** Navigate through the **Settings** tab > select **Advanced** > select **Printers**.
**Step 2:** Select your **Bill/Receipt printer** model from your printer assignment panel. 
**Step 3:** Results in it becoming the universal printer that **prints all receipts**.

|| **Important Note:** Notice that you have the same sets of printers detected for **Receipt/Bill**, **KOT** (Kitchen), and **Custom Printer**. The user will experience duplicated printing if the default printer is the same printer set at the Product-Specific or Category-Specific level.
---

* Assigning Default **Custom Item** Printer

Any order containing custom items **only** will be received by this printer.
**Step 1:** Navigate through the **Settings** tab > select **Advanced** > select **Printers**.
**Step 2:** Select your **Default Custom Item printer** model from your printer assignment panel. 
**Step 3:** Results in it becoming the universal printer that **prints all custom items**.

|| **Important Note:** Notice that you have the same sets of printers detected for **Receipt/Bill**, **KOT** (Kitchen), and **Custom Printer**. The user will experience duplicated printing if the default printer is the same printer set at the Product-Specific or Category-Specific level.
---

**Dynamic Printer Functions**

* Assigning Product-Specific Routing

|| **Note:** You have two options to assign a Product-Specific Routing Printer: through the **Dashboard** or the **POS**.

* Dashboard Version

**Step 1:** Log in to the eatOS **dashboard** > select **Menu Management** > select **Products**.

![](https://storage.crisp.chat/users/helpdesk/website/-/7/4/2/6/74260be74e639800/image_1fmfhub.png)

**Step 2:** Hover to the date section and select the **pencil icon** to edit the existing product or click **+ New Product** to assign printer.

![](https://storage.crisp.chat/users/helpdesk/website/-/7/4/2/6/74260be74e639800/image_e44h29.png)

**Step 3:** Designate **printer assignment**.

![](https://storage.crisp.chat/users/helpdesk/website/-/7/4/2/6/74260be74e639800/image_19jskto.png)

|| **Important Note:** Notice that you have the same sets of printers detected for **Receipt/Bill**, **KOT** (Kitchen), and **Custom Printer**. The user will experience duplicated printing if the default printer is the same printer set at the Product-Specific or Category-Specific level.

---

* **POS Version**

**Step 1:** Navigate through **Settings** tab > select **Menu Management** > select **Product**.

**Step 2:** Select **existing product** or **+ Add** button to add a new product and to assign a printer.

![](https://storage.crisp.chat/users/helpdesk/website/-/7/4/2/6/74260be74e639800/image_33kgx1.png)

**Step 3:** Designate printer assignment by **Assigned Printer** pop-up selector.

**Important Note:** Notice that you have the same sets of printers detected for **Receipt/Bill**, **KOT** (Kitchen), and **Custom Printer**. The user will experience duplicated printing if the default printer is the same printer set at the Product-Specific or Category-Specific level.

---

### Assigning Category-Specific Routing

|| **Note:** There are **two** ways you can Assign a Category-Specific Routing Printer: **Dashboard** or **POS**.

* **Dashboard Version**

**Step 1:** Log in to the eatOS **dashboard** > select **Menu Management** > select **Categories**.

![](https://storage.crisp.chat/users/helpdesk/website/-/7/4/2/6/74260be74e639800/image_u2ijj4.png)

**Step 2:** Hover to the date section and select the **pencil icon** to edit the existing category or click **+ New Category** to assign printer.

![](https://storage.crisp.chat/users/helpdesk/website/-/7/4/2/6/74260be74e639800/image_1cr0p2o.png)

**Step 3:** Designate **printer assignment**.

![](https://storage.crisp.chat/users/helpdesk/website/-/7/4/2/6/74260be74e639800/image_13b3wbz.png)

|| **Important Note:** Notice that you have the same sets of printers detected for **Receipt/Bill**, **KOT** (Kitchen), and **Custom Printer**. The user will experience duplicated printing if the default printer is the same printer set at the Product-Specific or Category-Specific level.
---

* **POS Version**

**Step 1:** Tap on **Categories**

**Step 2:** Select an **existing category name**

![](https://storage.crisp.chat/users/helpdesk/website/-/7/4/2/6/74260be74e639800/image_qruc5z.png)

**Step 3:** Assign your category to a specific printer station to print from. 

![](https://storage.crisp.chat/users/helpdesk/website/-/7/4/2/6/74260be74e639800/image_119h66l.png)

|| **Important Note:** Notice that you have the same sets of printers detected for **Receipt/Bill**, **KOT** (Kitchen), and **Custom Printer**. The user will experience duplicated printing if the default printer is the same printer set at the Product-Specific or Category-Specific level.

[Back to top](#3-introduction)