> ## Knowledge Base Index > Fetch the complete knowledge base index at: https://support.eatos.com/sitemap.xml > Use this file to discover available pages before exploring further. > Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash). # Processing Card Payments with POP ### Introduction Point-of-purchase (POP) systems offer various methods for collecting payments, making transactions seamless for both businesses and customers. In this article, we'll explore the steps to collect payments using POP, including card payments, cash transactions, QR code payments, and gift card payments. ### Table of Contents * [Collecting Payments via Card](#3-collecting-payments-via-card) * [How to Process Cash Payment Using POP](#3-how-to-process-cash-payment-using-pop) * [How to Process Gift Card Payment Using POP](#3-how-to-process-gift-card-payment-using-pop) * [Sample Copy of Receipts that Customers Receive Via SMS and Email](#3-sample-copy-of-receipts-that-customers-receive-via-sms-and-email) --- ### Collecting Payments via Card Card payments are a common and convenient way to process transactions with POP. Here's how it's done: **Step 1: Tap Charge** Begin the transaction by tapping the **"Charge"** option. ![](https://storage.crisp.chat/users/helpdesk/website/74260be74e639800/image_1hpi0gw.png) **Step 2: Select Card** Choose **"Card"** as the payment method. Please note that card payments will only go through if the card reader is set up properly within your POP system. || *(Disclaimer: Card payment will only go through if Card Reader has been set up properly in POP.)* ![](https://storage.crisp.chat/users/helpdesk/website/74260be74e639800/image_1dly2xu.png) **Step 3: Insert the Card** Ask the customer to insert their card into the card reader and complete the payment. ![](https://storage.crisp.chat/users/helpdesk/website/74260be74e639800/image_1dmtfla.png) **Step 4:** Successful Payment - Upon successful payment confirmation (unless declined), you'll see a **"Successful Payment"** message. Customers can choose to receive a copy of the receipt via physical print, **SMS**, or **email**. If they prefer digital, enter their information and click **"Send."** If not, tap **"No Thanks."** ![](https://storage.crisp.chat/users/helpdesk/website/74260be74e639800/image_5sq00h.png) **Step 5: Printing Receipt** If needed, you can also print the bill and receipt by selecting the appropriate options in the drop-down menu. * For handheld devices with built-in printers, the receipt will print directly from the device. (Poynt P61B & Poynt P5 w. Printer sleeve). * For handheld devices connected to printers via a docking station, the handheld device needs to be securely docked in the station and connected to a printer via USB. * For handheld devices connected to printers via the network, ensure that the handheld device and the printer are associated with the same network. ![](https://storage.crisp.chat/users/helpdesk/website/74260be74e639800/image_c6pte3.png) --- ### How to Process Cash Payment Using POP **Collecting Payments in Cash:** Another payment method in POP is cash. Here's how to process cash payments: **The steps are as follows:** **Step 1:** Tap **Charge.** **Step 2:** Select **Cash** as a payment method. ![](https://storage.crisp.chat/users/helpdesk/website/74260be74e639800/image_12q1b8u.png) **Step 3:** The very top shows the **Total Due** amount. You have the option to either input the amount or tap on an easy tender amount the customer has tendered. ![](https://storage.crisp.chat/users/helpdesk/website/74260be74e639800/image_1y1z4h6.png) **Step 4:** Once complete, the customer's change will be displayed at the top (if applicable). Customers then have the option to get a copy of the receipt either via a physical print copy, SMS, or email. If you opt in for a digital copy, select customer preference and click **"Send."** If they opt not to receive, tap **"No Thanks"**. ![](https://storage.crisp.chat/users/helpdesk/website/74260be74e639800/image_5sq00h.png) **Step 5:** Printing the bill and/or receipt is also available. Just click the dropdown arrow, check one of the boxes, and then print. * For handheld devices with built-in printers, the receipt will print directly from the device. (Poynt P61B & Poynt P5 w. Printer sleeve). * For handheld devices connected to printers via a docking station, the handheld device needs to be securely docked in the station and connected to a printer via USB. * For handheld devices connected to printers via the network, ensure that the handheld device and the printer are associated with the same network. --- ### How to Process QR Code Payments Using POP **QR Code** payment is the third way of collecting payment using Point-of-Purchase (POP). **Follow the steps below:** **Step 1:** Tap **Charge.** **Step 2:** Select **QR Code** as a payment method. **Disclaimer:** The QR Code option will only be available if it has been enabled. ![](https://storage.crisp.chat/users/helpdesk/website/74260be74e639800/image_1u25t9p.png) **Step 3:** Request the customer to scan the QR Code shown on the screen and complete the payment flow. (Advise them to download a QR Scanner if they don't have one.) ![](https://storage.crisp.chat/users/helpdesk/website/74260be74e639800/image_pbq0lr.png) **Step 4:** After scanning the **QR Code,** customers can proceed with payment by entering the card details on a secure browser payment portal. Upon confirmation, a **“Payment Successful”** message will appear on both screens unless declined. (See images below) ![](https://storage.crisp.chat/users/helpdes;;k/website/74260be74e639800/screenshot-2022-10-12-025544_1cgvcmv.jpg) ![](https://storage.crisp.chat/users/helpdesk/website/74260be74e639800/screenshot-2022-10-12-025649_6szvu7.jpg) --- ### How to Process Gift Card Payments Using POP The last payment method available in POP is the **Gift Card**. **To process this payment, you may follow the steps below:** || Before using gift cards, ensure you have completed the integration with a gift card provider using the eatOS Dashboard Integrations Marketplace **Step 1:** Tap **Charge.** **Step 2:** Select **Gift Card** as a payment method. || Note: The gift card option will only be accessible if the gift card provider integration is successfully completed ![](https://storage.crisp.chat/users/helpdesk/website/74260be74e639800/image_u243oz.png) **Step 3:** Enter the **Gift Card** number. || Note: The card has to be valid and active for the payment to go through. ![](https://storage.crisp.chat/users/helpdesk/website/74260be74e639800/image_1z02mwy.png) **Step 4:** Once the Gift Card has been validated, its balance will be shown (this is to give an idea of how much is inside the card and if the full amount can be tendered). You will need to enter the **"Total Due"** amount and tap **Apply Charge** to Gift Card. ![](https://storage.crisp.chat/users/helpdesk/website/74260be74e639800/urntid9e7dd94c-d0fb-3200-8c81-_1b4ufm.png) **Step 5:** Once done, you will see a **“Successful Payment”** message. Customers then have the option to get a copy of the receipt either via a physical print copy, SMS, or email. If they opt in for a digital copy, select customer preference and click **"Send"**. If they opt not to receive, tap **"No Thanks"**. --- ### Sample Copy of Receipts that Customers Receive Via SMS and Email * **SMS** ![](https://storage.crisp.chat/users/helpdesk/website/74260be74e639800/img9247_1pdbyrc.jpg) * **EMAIL** ![](https://storage.crisp.chat/users/helpdesk/website/74260be74e639800/screenshot-2024-10-29-at-10552_rl2sq0.png) [Back to top](#3-introduction)