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# Recalling Fulfilled Tickets with KDS


### Introduction

Welcome to this comprehensive guide on efficiently retrieving fulfilled tickets using KDS (Kitchen Display System). After successfully serving orders, managing your ticket history becomes crucial. This guide will walk you through recalling tickets via the **History or Served** tab using KDS for seamless ticket management.

After your orders have been completed and served, KDS allows you to recall tickets through the **History or Served** tab. Let's delve into the specifics:

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${youtube}[Recall Fulfilled Tickets](5qLCjwHEpRg)

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### Access History or Served Tab

* **Individual Items:** From the **Home** display screen, you'll immediately spot the items that have been fulfilled. You'll access the recently fulfilled items if you click the **History** button. Remember that the **History** button will be highlighted in white, indicating that you're on that particular screen.

![](https://storage.crisp.chat/users/helpdesk/website/74260be74e639800/image_1jiugi7.png)

|| **Note:** At this point, individually fulfilled items can only be recalled through the **History** button since they are still associated with pending tickets.

![](https://storage.crisp.chat/users/helpdesk/website/74260be74e639800/image_xhajwv.png)

The individually fulfilled items cannot be recalled or displayed under the **Served** button because it is still a part of a pending ticket.

* **Entire Order Ticket:** Both the **History** and **Served** tabs will showcase recently fulfilled or served tickets as soon as their status changes to **"Served."** 

* **History Button:** This button grants access to a history of fulfilled items and tickets, offering a comprehensive overview of past transactions.

![](https://storage.crisp.chat/users/helpdesk/website/74260be74e639800/image_k1k2z5.png)

* **Served Button:** Similarly, the **Served** tab highlights fulfilled or served tickets, providing an at-a-glance view of your recently completed orders. 

![](https://storage.crisp.chat/users/helpdesk/website/74260be74e639800/image_yiyv43.png)

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### Effortless Management with KDS:

Leverage KDS's user-friendly features to manage your fulfilled tickets and enhance operational efficiency effortlessly. Seamlessly navigate between the **History** and **Served** tabs to retrieve essential information and ensure a streamlined workflow.

Should you have any questions or require assistance, our dedicated support team is just a message away. Embrace the convenience of KDS and simplify your ticket management process. 

By leveraging KDS's user-friendly features, you can effortlessly manage your fulfilled tickets, boosting operational efficiency. 

Navigate seamlessly between **History** and **Served** tabs to retrieve necessary information and ensure a streamlined workflow. Our support team is just a message away if you encounter any queries or require assistance. Embrace the convenience of KDS and make ticket management a breeze!

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