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# S1F2 Handheld


### Introduction

**Maximizing the Potential of the S1F2 Terminal: Features and Best Practices**
 
This article explores the key functionalities of the S1F2 terminal and provides best practices for utilizing it effectively. Whether you are new to the terminal or looking to optimize its performance, this guide will help you understand its capabilities and ensure you get the most out of your S1F2 terminal.

![](https://storage.crisp.chat/users/helpdesk/website/-/7/4/2/6/74260be74e639800/510_i3tje5.jpg)

### Supplied Components 

* **S1F2:** Standard version
* USB cable and region-specific power plug for charging
* Receipt paper roll

### Get Started

Below are the steps to get your new S1F2 payment terminal up and running. Some steps include a link to more detailed instructions. 

1. [Inspect the terminal](#3-inspect-the-terminal)
2. [Insert the receipt paper roll](#3-insert-the-paper-roll)
3. [Turn on the terminal](#3-turn-on-the-terminal)
4. On the **Welcome** screen, select your language
5. [Connect to your network](#3-connect-to-your-network)
6. On the **Confirm Store** screen, assign the terminal to your store by selecting the check mark button.
7. [Reboot/Turn off the terminal](#3-reboot-/-turn-off-the-terminal)

### Inspect the terminal

Because payment terminals process sensitive card data, you must verify that the terminal you received is the correct one. 

1. Verify that the shipping box containing the terminal hasn't been opened and that the box tape is intact.
2. Open the terminal box, take the terminal out of the box, and verify that the **serial number** (S/N) on the terminal is the same as the serial number on the box.
3. Inspect the terminal for tampering. Check for missing screws, additional wires or labels, holes in the device, and anything inserted in or attached to any part of the terminal.

||| Note: If any of the above checks fail, contact our **eatOS Support** immediately.


### Insert the receipt paper roll

1. Pull up the cover of the paper roll compartment.

![](https://storage.crisp.chat/users/helpdesk/website/-/7/4/2/6/74260be74e639800/s1f2-open-printer-cover_1bsy4ee.jpg =350x457)

2. Insert the paper roll, making sure the paper sticks out a bit.

![](https://storage.crisp.chat/users/helpdesk/website/-/7/4/2/6/74260be74e639800/s1f2-paper-installed_1075b7u.jpg =350x322)

3. Close the cover of the paper roll compartment.

![](https://storage.crisp.chat/users/helpdesk/website/-/7/4/2/6/74260be74e639800/s1f2-paper-installed2_1rm6op.jpg =350x277)


### Turn on the terminal

* Press and hold the power button until the display turns on. If necessary, connect the terminal to a power supply to charge the battery.


### Connect to your network

Connect your terminal to the internet so that it can communicate with the Adyen payments platform and your own back-end systems.

### Connect to WI-FI

1. After selecting your language on the **Welcome** screen, select the arrow button.

![](https://storage.crisp.chat/users/helpdesk/website/-/7/4/2/6/74260be74e639800/screenshot-2025-04-01-at-33925_d3700c.png)

2. On the Setup WI-FI screen, select the + sign.
3. Turn on the **WLAN** toggle switch.
4. Select a WI-FI network from the list or select the + sign and add the name (SSID) of the WI-FI network.
5. Enter the WI-FI password.
6. Select **OK**.  The terminal sets the network as the default automatically and connects to it. You'll now see a WI-FI icon at the top of the display.

### Updating the connection settings

If you need to change the WI-FI usage later

1. Select **Settings** > **Network**
2. Enter your passcode
3. Select **WI-FI**. You can now:
* Turn WI-FI on or off using the **WLAN** toggle switch
* Add another network as described above.


### Reboot/Turn off the terminal

* Press and hold the power button until a dialog box appears, then confirm you want to reboot/ turn off the terminal.
