Articles on: Online Ordering

Online Ordering Storefront Settings

Introduction



Step into the realm of culinary innovation with our Online Ordering Storefront Settings. Tailor your digital storefront effortlessly, infusing it with the distinctive personality of your brand. From customizable branding elements to intuitive menu configurations, these settings redefine the online ordering experience, ensuring a seamless and engaging journey for your customers.

Table of Contents



Online Ordering Storefront Settings
General
Receiving Orders
Revenue Center
Notification to Customers
Embedded Button
Dine-In Settings



Online Ordering Storefront Settings





Step 1: Navigate to the Online Ordering section and choose the "Storefront Settings" option.

The storefront settings enable you to configure the order type settings.



General



Allows you to quickly enable or disable the order types accepted and set the preferred order prep time.



Accept Order Type - Enabling the options will enable the order types.
Toggle on the order type to be accepted by your restaurant - Dine-In, Pickup, Delivery, and Curbside.

Order Prep Time - set the required preparation time.

Receiving Orders





Send Orders to QSR - if applicable, enable the merchant at the point-of-sale location settings
Fire directly to Kitchen - Online orders will be seamlessly transmitted directly to the kitchen display system.

Revenue Center





Revenue Center for Online Orders - note that before assigning a revenue center, it is best to first create a revenue center dedicated to online ordering alone to manage your restaurant report respectively
Assign Transaction to Employee - lets you designate an employee to manage your online storefront

Notification to Customers





When Order is Ready - if enabled, guests can receive a notification when their order is ready, provided that it is enabled.
When Order is Cancelled by the Restaurant - you gain the ability to promptly send an order cancellation notification to the customer.
When Order is Accepted - if enabled, will automatically send a notification to the customer when their order is accepted.

Embedded Button





This feature allows you to integrate your online store into your website. Paste the code to embed the content into your website
You can generate a custom or predesigned embedded code before copying the code to your website.



Dine-In Settings





Pause Order - If the pause order is enabled, it will temporarily be unable to accept “Dine-In” orders.

Allow Users to Order without Paying - if enabled, grants guests the convenience of placing online orders and deferring payment until later.
Accept Cash Payments - offers guests an alternative payment method. If disabled, customers will only be able to pay using card and digital payment options.
Allow Order as Guest - allows guests to place orders without the need to sign up for your online store.
Auto Accept Order - If the feature is enabled, the ability to report an issue and cancel an order is disabled.

Dine-in Hours - configure the preferred days and times to accept the enabled order type. By default, the schedule is set the same as the restaurant schedule. Click on the ellipsis or 3 dots icon to change the settings



In this section, you can set up your dining hours, receive orders, allocate revenue centers, adjust notification settings, and customize the embedded button.

Configure dine-in hours



Add opening hours and end time
Add interval
Utilizing the "Closed" button, you can temporarily set the status of the day to open or closed.
Choose the relevant days on which you would like to accept dine-in orders.

To save the dine-in hours settings, simply tap on the Save button.

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Updated on: 09/21/2024

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