Q: "EMV Card Swiped. Insert Card" (Error Code 5022)

<p>Error code 5022: A chip &amp; PIN card is swiped </p> <p>Solution: Do not swipe the card. Insert the chip &amp; PIN card into card reader</p>

Question 1

Access My eatos Account from other device

Accepted Answer

eatOS is cloud-based. This means that you can access your account from anywhere.

You can also have multiple devices signed in to one account simultaneously.

If you've purchased a new device, you can simply download the eatOS POS app and sign in to your existing account with the associated email address and password.

Question 2

eatOS SDK Integration with our application

Accepted Answer

Our SDK is all you need to enable EMV, mobile wallets and emerging pay technologies, while keeping your system out of scope, for full PCI compliance.

The eatOS Point of Sale Software Development Kit (SDK) offers integrated SDK utilities, technical documentation, and samples to help you integrate eatOS with your application in the shortest possible time. The entire SDK is designed around a single specification—to enable card payment acceptance for your business.

The eatOS SDK allows you to securely connect with our gateway and process transaction. When you sign up, you will receive a unique id which will identify you on every communication.

The basic idea is simple:

Your application sends us a request using our simple API format. There are required and optional values for each type of transaction.
The most common request is to process a credit/debit card payment. eatOS analyzes and routes every transaction based on over a dozen calculations and sends the request to the processor.
eatOS forwards the response back to your server. If approved, we also send a token back to your system so that you do not need to store credit cards.
All future transactions relating to the payment, such as refunds, voids, etc can be sent via the API using the token alone.

Question 3

Check The Reader Is Switched On-Error Code 5006

Accepted Answer

Error: Reader is not turned on or it is not discoverable

Solution:

Make sure reader is turned on and keep it closer to your phone/tablet

Question 4

"EMV Card Swiped. Insert Card" (Error Code 5022)

Accepted Answer

Error code 5022: A chip & PIN card is swiped

Solution: Do not swipe the card. Insert the chip & PIN card into card reader

Question 5

Android Device Compatibility

Accepted Answer

eatOS supports almost all Android devices out there! Supported Android devices have the following specifications:

Google Android 4.0 or higher
Location services enabled
Access to Google Play

Kindly, confirm that your smartphone or tablet meets these requirements with your device manufacturer.

While using our Chip & PIN card reader, make sure you are using a supported device.

Question 6

"Card Reader Not Found While Searching "

Accepted Answer

Error meaning:

Card reader is not displaying in Bluetooth device search.

Solution:

Make sure card reader is switched On. Try to pair it manually from Bluetooth settings.

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