Configuring Service Charges in Your POS System

Overview

Managing service charges in your Point of Sale (POS) system lets you efficiently apply additional fees for specific services. This guide will walk you through accessing and configuring these charges to streamline your operations and maintain transparency with your customers.

Accessing Service Charge

To manage service charges within your POS system, follow these steps:

1. Begin by accessing the new order screen in your POS system. Slide the settings bar down to reveal additional configuration options.

2. Tap on Payment

3. Select the Service Charge option to view and manage existing charges.

Adding a Service Charge

To introduce a new service charge, follow these steps:

1. Tap the plus icon (+) to initiate the addition of a new service charge.

2. Enter Service Charge Details

• Name: Assign a clear and descriptive name for the service charge.
• Amount: Set the service charge as either a percentage or fixed amount.
• Tax Applicable: Indicate whether the service charge subject to taxes.
• Order Type: Specify the order types of the charge applies to.
• Service Charge as Tips: Decide if the charge should be categorized as tips.
• Automatic Application: Toggle this option to automatically apply the charge to relevant orders.
• Apply to Table Size: Define the minimum table size for the charge to apply (e.g., for large parties).

By effectively utilizing these settings, your business can ensure that appropriate service charges are consistently and fairly applied across all applicable transactions. This feature helps manage additional costs seamlessly while maintaining transparency with customers.

Updated on: 01/29/2026