Gift Card Management
Introduction:
Unlock the potential of Gift Card Management: effortlessly activate, reload, check balances, and process payments with unparalleled ease and efficiency. Welcome to a seamless experience in gift card handling.
Table of Content
Steps on Activating and Reloading your Gift Card
Checking Gift Card Balance
Paying Using Gift Card
Steps on Activating and Reloading a Gift Card
Step 1: On your POS Main Page navigate to the Ellipse icon or 3-dot icon and tap it.
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Step 2: Then navigate the list of options and tap on Gift Card
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Step 3: Input the customer's Gift Card Number using the Number Pad on screen.
Note: for new Gift Card Holders reloading or adding an amount to their gift card will activate their Gift Card.
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Step 4: After entering the customer's Gift Card Number input the amount they want to add to the card.
4a. Tap on Charge after confirming the amount with the customer.
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Step 5: After tapping on the Charge Button you will be directed back to the POS Main Page with the reload amount on the order ticket, tap on the Charge Button
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Step 6: Select the customer's preferred payment method and select or enter the amount the customer paid.
6a. Tap on the Charge Button to finalize the gift card reload.
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6b. A prompt will appear once the transaction is successful.
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Checking Gift Card Balance
Step 1: To check your gift card balance on your POS Main Page, navigate to the Ellipse icon or 3-dot icon and tap it.
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Step 2: Then navigate the list of options and tap on Gift Card
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Step 3: Input the customer's Gift Card Number using the Number Pad on screen.
3a. After entering the customer's Gift Card Number you will then be able to see its current balance.
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Paying Using Gift Card
Step 1: To process a payment using a gift card, after finalizing the order tap on the charge button.
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Step 2: Next select gift card from the list of payment options.
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Step 3: Enter the customer's gift card number and tap on charge if the card balance is sufficient.
3a. Tap on the charge to finish the transaction.
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Updated on: 02/15/2025
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