How to Close a Checks (Ticket)
Efficiently managing and closing tickets is crucial for maintaining accurate records and smooth operations in any restaurant setting. The POS (Point of Sale) system provides multiple ways to close tickets, ensuring flexibility and ease of use for all staff. Here, we’ll guide you through two primary methods for closing tickets: directly from the Tickets section and via the End of Day section.
Navigate to the Tickets Section
On the main navigation pane on the left, select the "Tickets" option. This will display all active and open tickets.
Select the Ticket
Browse through the list of tickets to find the one you wish to close. Click on the specific ticket to open its details.
Close the Ticket
Once the ticket details are displayed on the right side, locate the “Close” button at the bottom of the ticket detail pane.
Click the "Close" button to mark the ticket as closed.
Navigate to the End of Day section
In the main navigation pane on the left, scroll down and select the "End of Day" option. This section is typically used to finalize daily operations and close any remaining open tickets. Tap the "Start" button.
Select Open Checks
The End of Day dashboard provides an overview of things to do, including handling unpaid and open checks.
Click on the “Open Checks” item, which will show a list of all open tickets.
Close the Ticket
Browse through the list of open checks and select the ticket you wish to close.
The ticket details will appear on the right side of the screen, similar to how they appear in the Tickets section.
Click the "Close" button at the bottom of the ticket detail pane.
Finalize End of Day Activities
After closing the necessary tickets, you can proceed to finalize other end-of-day activities, such as closing the cash register or logging out employees.
Click the "Close Restaurant" button at the bottom of the End of Day dashboard to complete the process.
Conclusion
Closing tickets efficiently is a vital part of maintaining smooth restaurant operations. Whether you choose to close tickets directly from the Tickets section or through the End of Day section, the POS system provides straightforward methods to ensure accurate and efficient ticket management. By following these steps, you can ensure that all transactions are properly finalized, contributing to better financial tracking and improved customer satisfaction.
Method 1: Closing a Check from the Tickets Section
Navigate to the Tickets Section
On the main navigation pane on the left, select the "Tickets" option. This will display all active and open tickets.
Select the Ticket
Browse through the list of tickets to find the one you wish to close. Click on the specific ticket to open its details.
Close the Ticket
Once the ticket details are displayed on the right side, locate the “Close” button at the bottom of the ticket detail pane.
Click the "Close" button to mark the ticket as closed.
Method 2: Closing Tickets via the End of Day section
Navigate to the End of Day section
In the main navigation pane on the left, scroll down and select the "End of Day" option. This section is typically used to finalize daily operations and close any remaining open tickets. Tap the "Start" button.
Select Open Checks
The End of Day dashboard provides an overview of things to do, including handling unpaid and open checks.
Click on the “Open Checks” item, which will show a list of all open tickets.
Close the Ticket
Browse through the list of open checks and select the ticket you wish to close.
The ticket details will appear on the right side of the screen, similar to how they appear in the Tickets section.
Click the "Close" button at the bottom of the ticket detail pane.
Finalize End of Day Activities
After closing the necessary tickets, you can proceed to finalize other end-of-day activities, such as closing the cash register or logging out employees.
Click the "Close Restaurant" button at the bottom of the End of Day dashboard to complete the process.
Conclusion
Closing tickets efficiently is a vital part of maintaining smooth restaurant operations. Whether you choose to close tickets directly from the Tickets section or through the End of Day section, the POS system provides straightforward methods to ensure accurate and efficient ticket management. By following these steps, you can ensure that all transactions are properly finalized, contributing to better financial tracking and improved customer satisfaction.
Updated on: 10/12/2024
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