Managing Your POS Cash Drawer

A cash drawer is essential for handling cash transactions efficiently in a Point of Sale (POS) system. Here's how to set up and manage your cash drawer.

Accessing the Cash Drawer Settings

1. From the main navigation menu on the left, select the "Hardware" section.
2. In the Hardware area, click on "Cash Drawer" to view and manage connected devices.

Viewing and Selecting Cash Drawers

• List of Cash Drawers: The interface displays a list of available cash drawers, including device name, type, and serial number.
• Activate a Cash Drawer: Select the preferred cash drawer by toggling the active status. Ensure it is correctly selected for transaction processing.

Detecting New Cash Drawers

• Detect Feature: Use the "Detect button for new cash drawers. This feature aids in pairing new devices with your POS system.

Troubleshooting

• No Cash Drawer Selected: Ensure that a cash drawer is selected and active for handling transactions.
• Connection Issues: Check that the cash drawer is properly connected. For Ethernet models, ensure network connections are stable.
• Compatibility: Ensure the cash drawer is compatible with your POS system settings.

By efficiently managing your cash drawer, you ensure smoother transaction handling and improve your restaurant's operational efficiency. Regularly check and update settings to maintain optimal performance.

Updated on: 01/23/2026