Articles on: Point-of-Sale

Password Reset Guide Reset in eatOS POS

Introduction


This guide offers comprehensive instructions for resetting or changing your password in the eatOS POS system, ensuring that you maintain secure and efficient access to your account.



Table of Contents


Forgot Password Reset Guide

Change Password



Forgot Password Reset Guide


If you've forgotten your password and need to reset it, follow these steps:


Step 1: Navigate to the Login Page


  • Launch the eatOS POS application.
  • Navigate to the login screen.



Step 2: Initiate Password Reset


  • Click on the "Forgot Your Password?" button located below the password field.



Step 3: Provide Required Information


  • Enter your registered email address or mobile number.
  • Click Send OTP to receive a One-Time Password for verification.




Step 4: Confirm Your Identity


  • Check your email or SMS for the OTP sent by the system.
  • Enter the received OTP in the specified field on the verification page.



Step 5: Create a New Password


  • Follow the prompts to create a new password.
  • Enter your desired new password and confirm it by typing it again.
  • Click Create Password to complete the reset process.




Change Password


To change your password from within the eatOS POS system, follow these steps:


Step 1: Access the New Order Screen


  • Log in to your eatOS POS account.


Step 2: Open Settings


  • Slide down the settings bar from the top of the screen.
  • Select Restaurant from the settings menu.



Step 3: Navigate to Profile


  • Click on your Profile.
  • Select Security from the profile options.



Step 4: Update Your Password


  • Enter your current password to verify your identity.
  • Type in your new password and reconfirm by typing it again.
  • Save the changes to update your password securely.




Additional Support


If you experience any difficulties or need further assistance, please contact our helpdesk team.

Updated on: 01/29/2026

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