Articles on: Point-of-Sale

Point of Sale - Advanced Server Connection

How to Access Server Connection for Manual Sync



Introduction:



This guide provides a step-by-step instructions on how to access and utilize the server connection to manually sync your data in case of a lost connection that prevents information from syncing to the cloud. This process ensures that your data is synchronized effectively from your point of sale system.
Synchronize your data from the point of sale for streamlined results.



Accessing the Server Connection

Step 1: From your new order screen tap the drop down arrow (a) or slide the setting bar down (b):



Step 2: Tap on Advanced



Step 3: Upon doing so you will automatically be prompted to the server connection page



Step 4: Tap on Manually Sync this will start a connection to sync information.



Step 5: A Success prompt will show under your screen meaning sync was completed

Conclusion:



Once the manual sync process is complete, a Success prompt will appear on your screen. This indicates that your information has been successfully synchronized.
Congratulations, you've successfully accessed the server connection and performed a manual sync to ensure your data is up-to-date and accurately reflected. If you encounter any issues or have further questions, please don't hesitate to reach out to our support team for assistance.

For visual reference, here's the link to the New Order Screen image, the link to the Settings Screen image.

Updated on: 03/07/2024

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