Point of Sale - Payment Gratuity

Introduction:

This article will guide you through the process of customizing and configuring your Point of Sale's gratuity settings.

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Step 1: From your new order screen tap the drop-down arrow (a) or slide the setting bar down (b):



Step 2: Tap on Payment. This will open a menu with various payment-related settings.



Step 3: In the Payments menu, click on Gratuity to view and manage tipping settings.



Step 4: Configure Gratuity Options:
In the Gratuity section, you can configure several options:



a. Print on Receipt: Toggle this option to print gratuity suggestions on the receipt.
b. Allow Custom Gratuity Amount: Toggle this option to allow customers to enter a custom gratuity amount.
c. Set Suggested Gratuity Amounts (Less Than $10):
In the section labeled Set Suggested Gratuity Amount (Less Than $10), you can provide predefined gratuity amounts for small transactions.
Common options include $1.00, $2.00, $3.00, and $5.00.
d, Set Suggested Gratuity Amounts (Over $10):
In the section labeled Set Suggested Gratuity Amount (Over $10), you can provide predefined gratuity percentage options for larger transactions.
Common options include 10.00%, 15.00%, 18.00%, and 20.00%.

Once all details are filled in, the settings will automatically save.



Conclusion

Proper configuration of gratuity settings ensures a smooth and transparent tipping process, enhancing the overall customer service experience. By following these steps, you can easily set up and manage gratuity options, allowing for customizability and predefined tipping suggestions.


This setup not only makes it easier for customers to tip appropriately but also streamlines the financial process for your service staff, promoting fair and efficient gratuity distribution.


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Updated on: 10/18/2024