Articles on: Getting Started

Product Management on Dashboard & POS

Managing and Creating Products Using Dashboard and Point-of-Sale System

In this guide, we'll walk you through the seamless process of managing and creating products using both the dashboard and point-of-sale (POS) system. Whether you're adding a new product or modifying existing ones, this comprehensive article will help you navigate the steps with ease.

Table of Contents:

How to Add or Create a New Product on the eatOS Dashboard
How to create products at your Point of Sale
Editing and Deleting Products
POS Menu Illustration

How to Add or Create a New Product

Using the Dashboard:
Select Products from the menu management section.
Click on the + New Products button.
Fill in the required information and click Save.

Product ImageAdd a product image
Product ColorSelect a product color
Menu name*Enter the menu name where the products will be assigned
Display nameEnter the product name that you want to display on the menu, you can name the same as the product name based on how you want to reflect
Printer nameEnter a product name that will be shown on the printers/kitchen printers. It can be the same as the product name or can create a custom product name
Assigned printerSelect a printer / assign a printer where you want the product to be routed
CategorySelect the sub-category where the product will be assigned
Product DescriptionEnter a product description to be displayed on all platforms
ActiveThe active button will set the product to be active at the point of sale. You can toggle it off to hide the product
86 this product?If 86 this product is enabled, it will make the product temporarily unavailable to the point of sale
Product VariationThe product variation will enable inventory tracking and enable you to add variant details
IngredientsSelect the ingredients assigned to the product
ModifiersSelect the modifier group and modifiers associated with the products


Varian NameSKU*Inventory*Threshold*Price*
Enter a variant name that describes the product selectionEnter a numeric code associated with the variant nameSet a number for the product inventorySet a number for the product inventory thresholdEnter the product price

You can also add multiple products by importing the menu items created using the menu Excel template.

a. To add products in bulk, tap the 3-dot icon next to the New Product button.
b. Import the file from your saved location and tap the Upload button.
c. If managing multiple locations, select the applicable location to apply the menu.
d. Tap Done to save the menu.

How to create products at your Point of Sale

This article will guide you through the process of creating products and incorporating them into your point of sale. Written in an easy-to-follow manner.

Get creative and create products with ease! Using our point of sale, you can make something unique and exciting. Unleash your potential and start creating today!

Using the Point-of-Sale (POS) System:

From your new order screen tap the drop-down arrow (a) or slide the setting bar down (b):

New Order Screen

Tap on Menu Management

Menu Management Tab

On the left-hand navbar tap on Products

Left hand navbar

Tap on Add

Add Tab

Enter the required information:

a. Product Name
b. Menu Name - the name of the product that will appear on the menu.
c. Assigned Printers - Select printer for product routing (if applicable)
d. Printer Name - the name of the product that will appear on the printer.
e. Categories - Select the applicable subcategories – the product will be applied to the selected subcategory.
f. Modifier Groups - Select the applicable modifier group (modifiers or addons) the product will be applied to the selected modifier group.
g. Product Description - Enter a short description of the product. Max of 1000 characters
h. Add to menu - If enabled, the product will be added to the menu.
i. 86 this product
j. Inventory Tracking - If enabled, it will allow you to manage your daily product count.
k. Negative Inventory - Enable if you want to allow the product to mark as out of stock.
l. Variant Name
m. SKU - Number code to track the product price.
n. Price - Product/variant amount
o. Timed Price - Configure if applicable.
p. Ingredients - Select the applicable default/removable ingredients.
q. Taxes - Select the applicable taxes.
r. Discounts - Select applicable discount to add at the product level.

Required Infromation

Required Infromation

Tap Save once completed

Editing and Deleting Products:

From Menu Management, navigate to the Products sub-tab.
Select a product from the list.
Edit: Modify product details and click Save.
Delete: Scroll down and tap on Archive to archive the product.


Edit/Delete Product

Changes will automatically save

POS Menu Illustration:
View the illustration below to see how your products will be positioned in your point-of-sale after configuring your POS product settings.


Updated on: 11/22/2023

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