eatOS Dashboard: Partial Refund

Introduction

Processing partial refunds through your eatOS dashboard is a straightforward task that can be easily accomplished using the following step-by-step guide. Whether you're a restaurant owner or a staff member, this guide will walk you through each stage of the process, ensuring a seamless experience while managing partial refunds.

Table of Contents

How to process a partial refund

How to process a partial refund

Here's a comprehensive guide to processing a partial refund using the eatOS Dashboard:

Step 1: Access the eatOS Dashboard and log in using your unique email and password.

Step 2: Once logged in, navigate to the Sales section by clicking on "Sales" on the left-hand side of the navigation bar.

Step 3: In the Sales section select Transactions.



Step 4: Choose the Sales Transaction that requires a refund from the list.



Step 5: Click on "Partial Refund" to initiate the refund process.



Step 6: Select the items to be refunded by tapping on the checkboxes next to them.



Step 7: Tap on Select a Reason.



Step 8: Choose the appropriate reason for the refund and add a note if necessary.



Step 9: Tap "Refund" to complete the refund process and close the transaction.



Note: Upon successful completion of these steps, you'll receive a prompt confirming that the order's status has been updated to Refund Successful.

Conclusion

By following this comprehensive guide, you can confidently manage partial refunds using the eatOS dashboard. The user-friendly interface and intuitive design ensure a smooth experience throughout the process. Should you require further assistance or have any questions, feel free to reach out to our dedicated support team. We're here to help!

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Updated on: 04/06/2025