Articles on: Kiosk

Kiosk - Android vs Tizen App

Introduction

Before we proceed let’s get to know first what’s the general difference between Tizen and Android Apps.
Tizen, from Samsung, has a simple, user-friendly interface. While Android, by Google, offers more customization. The same applies to the kiosk Tizen Apps runs on the KMA24 Kiosk it has limited options to customize as Android has a wide variety of options to match the user’s preference and can run on almost any Android OS device. Let's explore the differences and strengths of these two app ecosystems.

Android vs Tizen Login Page
Getting Started
Menus

Note: Actual device displays may differ from the screenshot taken versus the actual device's screen resolution.

As you can see here, both login pages are almost identical with a small difference in their UI. The login process is the same for both. Let's proceed to the next page to delve deeper into the similarities and differences between these two login interfaces.

Getting Started

Before getting started on using the app both Tizen and Android apps will direct the users to the settings page to set up the user preferences. As you can see here after logging in to Tizen you will be directed to the General Settings while on Android you will be directed to the Menu Management Settings.

Menus

Both Tizen and Android Apps have a menu selection where the user can adjust each setting to their preferences. Here are the following

General Settings

Both applications have the option to enable and disable features in the kiosk as well as selecting a preferred card reader to use and switching employees. As you can see here aside from the UI difference unlike the Android app the Tizen app has the option to switch revenue centers according to the user’s preference. And Unlike the Tizen app the Android app has the option to enable or disable the Instabug function, which we’ll discuss later in the article.

On these settings it lets the user select the preferred menu item or categories as well as add-ons to be displayed in the kiosk device. Here both devices have the same functions but have a difference in the UI.

Gratuity Settings

On these settings, both Tizen and Android Apps have the option to enable or disable the gratuity function as well as set a gratuity amount. The UI and process may be a bit different as you can see, but the functions are still the same.

Support

This menu can be considered as a function and is only available in the Tizen app. As for the Android device, it has the Instabug function in the general settings.

Tizen Application

The Support Menu provides the contact number for support as well as a button to redirect them to the helpdesk page and may search for their concern there.

Android Application (Instabug Enabled)

As for the Instabug function, it allows the user the send their app-related concerns along with some media files to support their concerns to the technical team to further investigate it and will respond to the email address the user provided.

Printer Settings

Another unique menu in Android that isn’t seen in Tizen is the printer settings, this menu allows the user to customize the printer settings to their preference.

Advance Settings

Lastly, we have the advanced settings that are available on the Android Kiosk. Here it allows the user to refresh or connect the device’s connection to the eatOS server.

Note: If you wish to gain a deeper understanding of how to configure your device settings, you can click on the provided link to access the 'Getting Started with Kiosk Guide,' which offers comprehensive instructions.

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Updated on: 01/31/2024

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