Kiosk Dashboard Hardware Settings
Introduction
Welcome to the Dashboard Hardware Dynamic Settings. This feature empowers you to fine-tune and optimize your hardware configurations, ensuring a seamless and efficient experience. From display preferences to performance enhancements, you'll have the tools to tailor your hardware to your specific needs. Let's explore how you can unlock the full potential of your devices and elevate your operations.
Table of Content
Navigating to the Kiosk Dynamic Hardware Settings
Configuring the Dynamic Hardware Settings
Navigating to the Kiosk Dynamic Hardware Settings
To go to your Dynamic Hardware Settings, follow these steps:
Step 1: On your eatOS dashboard navigate to the left-side navigation bar and tap on "Hardware."
Step 2: On your "Hardware Settings" filter the devices using the drop-down menu and select "Kiosk Device."
Step 3: Hover over the preferred device you want to update.
Step 4: Hover over the selected device, under the "Date Created Column" and tap on the edit icon.
Step 5: Configure the device settings.
If you want to add a new device tap on the "+New Hardware Button" and follow the steps. You may check this article for your reference Kiosk Guide
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Configuring the Dynamic Hardware Settings
Please do note that you need to install the needed application from the eatOS Integrations to make it work. (If applicable)
Step 1: On your eatOS web page, log in using your activated eatOS account.
Step 2: From your dashboard on the left side navigation bar tap on Hardware.
Step 3: You can use the dropdown filter box to filter the devices to Kiosk Device.
Step 4: Then from the filtered list select the kiosk device preferred, hover over the "Date Created column" and select the edit icon.
Step 5: General - On this setting it lets the user update the device information, customize, and enable and disable the user's preferred settings.
5a. Device Information
Device Name - update the device's name
Serial Number - update the device's serial number if applicable
UDID - update the device's UDID
IP Address - update the device's IP address if applicable
5b. Customize
Pay at Counter - Have the option to pay at the counter.
Pay by QR - Have the option to pay using the QR code.
Close order automatically - Automatically close orders once payment is done.
Prompt for Mobile Number - Ask for the customer's mobile number.
Default Checked - Select the option for the disclaimer message
Simple Welcome Mode - Display a simple welcome screen without the animations and banners.
Disclaim Message - Displays "Do not use my info for any marketing" message
5c. Revenue Center
Revenue Center - Update the device's revenue center
5d. Hardware Settings
Card Reader - Assign card reader, this function is available for Android kiosks
KOT Printer - Assign KOT Printer
Receipt Printer - Assign receipt printer.
5e. Bill Settings
Auto Print Bill - if enabled the device will auto print the bill.
Always Display Item Quantity on Single Item - Display each item quantity if enabled
Show Free Items on Bill - if enabled, display the free items on the bill.
Show Free Modifiers on Bill - display free modifiers on the bill, if enabled.
5f. Receipt Settings
Auto Print Receipt - If enabled, the check receipt is printed automatically after orders are complete
Always Print Customer Copy - A customer copy of the receipt will always be printed if enabled
Display Suggested Gratuity on Receipt - The suggested gratuity amount is printed on the customer’s receipt if enabled
Display Signature & Tip Line - A tip line is printed on the customer's receipt so customers can add a tip amount or select from the pre-defined tip amount to add to the total check
Print this with - Select the order type to be printed
Receipt Type - select what type of receipt the user will receive.
Print If Amount Above - Print the receipt if the amount is above the specified amount.
5g. KOT Settings
Print Each Item Individually - Enable or disable not printing each item individually.
Large KOT Order Number - Display a the Order Number Larger.
Reverse KOT Font Style -
KOT Print With - Select the order type to be printed on the kitchen printer.
KOT Modifier Size - Select the modifier size to be printed on the kitchen.
5h. Advanced Settings
Auto Restart - Auto restart device on the scheduled time.
Send New Order Emails to - select an email from the dropdown list to whom the order emails will be sent.
Restart At - set restart time
Access Control Panel Password - if enabled the device will request a control panel password.
Control Panel Password - set a control panel password.
Step 6: Homescreen:
6a. Logo Settings
i Logo - Upload your logo for the device.
Note: Accepted formats - .jpg, .svg, .png, .mp4., Max size - 200KB., videos max size 5MB, Resolution 1080px x 1920px
ii. Logo Position on screen - Select the position of the logo on screen.
6b. Welcome Image Settings
Display - Select if you want the device to display a slide show ||| (maximum: 6 images) or a short video clip.
Note: Accepted formats - .jpg, .svg, .png, .mp4., Max size - 200KB., videos max size 5MB, Resolution 1080px x 1920px
Home screen Image Timer - Select or create a custom timer for the image transition if applicable.
Theme Selector - Select the preferred theme color for your kiosk home screen.
6c. Welcome Message Settings
Welcome Message - Input your preferred welcome message.
Welcome Message Position on screen - Select the screen position of the welcome message.
Welcome Message Font - select the font size preferred.
Welcome Message Animation - select the animation style preferred.
Welcome Message Animation Timer - select the timer for the image transition.
6d. Idle Screen Settings
Timeout Timer - Select or customize a timer for customers who are idle to start the countdown timer.
Countdown Timer - set the number of seconds the device will wait for the customer to return before restarting the app.
6e. Payment Options
Select Payment Options - select the payment option that will be available for users who are using the kiosk.
6f. QR code Settings
QR on Homescreen - if enabled, will display the QR code for payment in the Homescreen.
Logo on QR - personalize the QR code by adding the preferred logo.
Note: Accepted formats - .jpg, .svg, .png., Max size - 2MB., Resolution 500px x 500px
Step 7: Menu:
7a. Logo Settings
Logo - Upload a logo for your kiosk menu page.
Note: Accepted formats - .jpg, .svg, .png., Max size - 2MB., Resolution 500px x 500px
7b. Banner Image Settings
Display - Upload a banner image or video for your menu page in the kiosk.
Note: Accepted formats - .jpg, .svg, .png., Max size - 200KB., videos max size 5MB, Resolution 1080px x 1920px
7c. Menu Settings
Language(s) - Select the preferred language for the device
Note: that the currently supported language for no are English and Spanish
Categories - Select Menu Categories to be displayed.
Menu Options - enable or disable menu availability for dine-in or take-out.
Product Modifier Text 1 - Create a message to be displayed when selecting a product modifier.
Product Modifier Text 2 - Create a message to be displayed when selecting a product modifier.
Step 8 Checkout:
8a. Checkout Settings
Checkout Cart Text 1 - Input a checkout message.
Checkout Cart Text 2 - Input a checkout message.
8b. Gratuity Settings
Allow Gratuity on Kiosk - If enabled, the gratuity amount can either be selected or inputted on the kiosk
Allow Custom Gratuity Amount - allow the user to input their preferred gratuity amount.
Preset Gratuity Options (Less $10) - customize a gratuity amount in $ for orders below $10.
Preset Gratuity Options (Over $10) - customize a gratuity amount in % for orders above $10.
Step 9: Order Preview:
9a. Order Preview Settings
Order Preview Text - Set a order preview text
Order Number Screen Text - Set a text once the order number is provided.
9b. SMS Settings
Order Confirmation SMS - if enabled send a confirmation message to the user.
SMS Text Preview - Set a confirmation message for the confirmation message.
Order Ready SMS - if enabled send a text message to inform the user that the order is ready.
SMS Text preview - Set an input message for order-ready SMS.
Note: you may refer to Kiosk for the similarities and differences of Android Kiosks and Tizen Kiosk - Android vs Tizen App.
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Updated on: 12/08/2023
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