Kiosk: Managing Dynamic Gratuity

Introduction

Introducing eatOS Dynamic Gratuity Management to your restaurant staff is much easier with eatOS's configurable gratuity settings. These settings provide a simple and efficient way to manage and distribute tips digitally, which can significantly improve operational efficiency. With gratuity settings enabled in the eatOS system, businesses can rest assured that their staff are receiving fair compensation for their services.

Furthermore, customers can be confident they are being served by fully satisfied employees, leading to improved service and, ultimately, more successful restaurants. Eating out has never been so smooth — make sure you utilize the gratuity settings in eatOS and reap the benefits of faster, smarter payments.

Table of Contents

Getting Started
Integration
Configuring Kiosk Settings (Dashboard)

Getting Started

To begin accessing the Kiosk Gratuity feature, make sure you have an eatOS account. If you don't have one, you can refer to the provided guide link for assistance in creating an account.

Step 1: If you already have an account, you may start by logging in to your activated eatOS account on the eatOS login page.

Step 2: After logging in, you will be redirected to the eatOS dashboard.

Integration

Unlock the benefits of eatOS and discover the transformative power of modern restaurant technology! Whether you’re a start-up or running an established business, integrating eatOS apps can be your ultimate ticket to optimizing operations and delivering exceptional customer experiences. With eatOS's user-friendly digital solutions, you can streamline order management, kitchen operations, and customer interactions all under one roof.

To integrate your card reader for your Self-Service Kiosk, follow these steps:

Step 1: From the dashboard, navigate to the left side navigation bar, then tap on Integrations.



Step: 2: Select the preferred integrations for your "Kiosk" Poynt, Card Connect, or Stripe.



Step 3: Once you've chosen the desired card reader for integration, simply tap on the "install" button.



You may check the integration process in the Integrations and SDKs.

Configuring Kiosk Settings

To configure your dynamic gratuity settings:

Note: Please ensure to follow these steps diligently, as skipping any step will hinder your progress.

Step 1: Navigate to the left side navigation bar and tap on Hardware.



Step 2: If you've already set up a device, you can filter the hardware list by tapping the drop-down menu and choosing Kiosk Device.



Step 3: Hover over your connected device, under the Date Created select the Edit icon



Step 4: You will be then redirected to the General Settings . Kiosk Guide



Step 5: After Updating other Settings proceed to the Checkout Settings and navigate to Gratuity Settings

Step 6: In the Gratuity settings, you have the flexibility to toggle it on or off according to your preference. Additionally, you can enable or disable the custom gratuity amount feature. You also have the option to choose or set a preset gratuity amount for totals both under and over $10.

Conclusion

Incorporating eatOS Dynamic Gratuity Management into your restaurant's operations is a game-changer. With its user-friendly gratuity settings, your establishment can streamline tip management and enhance the overall dining experience.

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Updated on: 03/30/2025