Point of Sale - Payment - Service Charge

Introduction

Learn how to seamlessly integrate service charges into your point-of-sale process. This article provides a straightforward walkthrough to effortlessly include charges for services, simplifying your checkout experience and enhancing efficiency.

Improve your checkout process by implementing service charges directly at the point of sale. By following our clear instructions, you can enjoy a hassle-free payment process and optimize your overall checkout flow.

Table of Content

Here's how to effectively add service charges using our step-by-step guide:
How to apply service charge to an order

Here's how to effectively add service charges using our step-by-step guide:

Step 1: Begin by accessing the new order screen. Locate and tap the drop-down arrow (a) or slide down the settings bar (b) to reveal additional options.



Step 2: Tap on the Payment option. This section contains various options related to financial transactions.



Step 3: In the Payments menu, click on Service Charge to view existing service charges or to add a new one.



Step 4: In the Service Charge section, click the + Add button to add a new service charge.



Step 5: Enter the required information:



a. Name: Give the service charge a name (e.g., "Delivery Fee" or "Service Charge").
b. Amount: Specify the percentage or a fixed amount to be charged.
c. Tax Applicable: Choose if the service charge is subject to tax.
d. Order Type: Specify the type of order this service charge applies to (e.g., dine-in, delivery).



e. Service Charge As Tips: Toggle this option if the service charge should be considered as tips.
f. Automatically apply this service charge?: Toggle this option if you want the service charge to be applied automatically under certain conditions.
g. Apply to table with seats at least: If applicable, determine the minimum number of seats for which this service charge should be applied, usually used for large parties.

Once all details are filled in, the new service charge will be saved automatically.



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How to apply a service charge to an order

Step 1: Tap on the 3 Dot Icon



Step 2: Next tap on Service Charge (a), followed by selecting your preferred service charge to apply (b).

2a.



2b.

Conclusion:

By following these steps, you'll seamlessly incorporate service charges into your point-of-sale mechanism. Simplify your checkout procedures and elevate your customer experience with this intuitive approach.



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Updated on: 10/18/2024