QR Dine-in Setup Guide

Introduction

In today's ever-changing restaurant scene, making things easy and personalized is key. With eatOS's Dine-In Settings feature, you can customize your online ordering to suit your needs and make your customers' dining experience even better.

Table of Content

Dine-In Settings
How To Generate a QR Code

Dine-In Settings

Here's a breakdown of the key functionalities and options available within the Dine-In Settings:



Allow Users to Order without Paying - Enable this feature to allow guests the flexibility of placing online orders without immediate payment, streamlining their experience and enhancing convenience.
Accept Cash Payments - Provide guests with alternative payment options by enabling cash payments, ensuring inclusivity, and catering to diverse customer preferences.
Allow Order as Guest - Simplify the ordering process for guests by allowing them to place orders without the need for account creation, enhancing accessibility, and encouraging spontaneous orders.
Auto Accept Order - Enhance operational efficiency by automating order acceptance, reducing manual intervention, and ensuring seamless order processing.



Additionally, you can customize your Dine-In Hours to align with your restaurant's schedule, optimizing order acceptance and fulfillment during peak hours.

Dine-in Hours - Set your preferred days and times for accepting orders of the enabled type. By default, the schedule mirrors that of the restaurant. To adjust the settings, click on the ellipsis or three dots icon.



After tapping the ellipsis or three dots icon, you will have the opportunity to specify the opening and closing times for your Online Ordering service, along with the interval and the days it applies.



Receiving Orders.

If applicable, orders can be routed to the Quick Service Restaurant (QSR) system. Users have the option to designate a specific employee to supervise and handle dine-in orders.

Send Orders to QSR - If applicable, merchants can enable this feature within the point-of-sale location settings.
Assign Transaction to Employee - This feature allows you to designate a specific employee to supervise and manage your dine-in orders.

Revenue Center

Revenue Center for Online Orders

Before assigning a revenue center, it's advisable to create a dedicated revenue center solely for online ordering. This ensures proper management of your restaurant reports.

Assign Transaction to Employee - Allows you to designate an employee to manage your online storefront.

Notification to Customers
Keep guests informed and engaged throughout their dining experience with timely notifications, including order readiness, cancellations, and order acceptance, fostering transparency and communication.

When Order is Ready - If enabled, guests can receive a notification when their order is ready, provided that it is enabled.
When Order is Cancelled by the Restaurant - You gain the ability to promptly send an order cancellation notification to the customer.
When Order is Accepted - If enabled, this feature will automatically send a notification to the customer when their order is accepted.

Embedded Button

This functionality enables you to seamlessly integrate your online store with your website. Simply generate the custom or pre-designed embedded code and then copy and paste it into your website's code.



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Note: Implementing a QR dine-in system can streamline the ordering process and elevate the dining experience for your customers. Utilizing the eatOS dashboard, you can configure logo settings, export options, and generate a QR code that can be effortlessly shared with your customers.

How To Generate a QR Code

Following these steps enables you to generate a QR code for customers to place online orders at the tables in your restaurant.

Step 1: On your eatOS Dashboard navigate the left side menu and select “Online Ordering”.

Step 2: Next tap on QR Order at Table



Step 3: Configure settings:



3a. Upload your restaurant logo.
3b. Enter your restaurant name.
3c. Choose a theme color.
3d. Enter a welcome message.

Step 4: Configure export settings:

4a. Assign the table number - this will set the area where customers can specifically do online ordering inside your restaurant. After assigning the table number the QR will be automatically generated.
4b. To send a QR code copy to your email, tap “Send to Email” and enter the email address where you wish to send the QR code, if you wish to send a copy to another person, enter the email address at the “Enter CC” box and tap “Send”
4c. To Export a copy of the QR code, tap the “Export PDF” button and your dashboard will automatically export the QR code.



By leveraging these powerful features and functionalities within the eatOS platform, you can enhance operational efficiency, elevate customer satisfaction, and drive success in today's competitive restaurant industry.



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Updated on: 09/14/2024