How to Process Payment Using POP
Introduction:
There are various ways to take payment on POP (Point of Purchase), Traditional methods include cash and card payments.
The following article will provide you with many more ways to take payment on the POP, Simply follow the guide below to get started.
Tap on Charge.
Select Card as payment method.
(Disclaimer: Card payment will only go through if Card Reader has been set up properly in POP.)
Ask the customer to enter their card or tap.
Upon payment confirmation, you will see a Successful Payment message (unless declined). Customers then have the option to get a copy of the receipt either via physical print copy, sms, or email. If they opt for a digital preference, simply enter guest info and click "Send". If they opt not to receive, tap "No Thanks".
5. Printing the bill and/or receipt is also available. Just click the dropdown arrow and check one of the boxes then print.
For handheld devices with built-in printers, the receipt will print directly from the device. (Poynt P61B & Poynt P5 w. Printer sleeve).
For handheld devices connected to printers via a docking station, the handheld device needs to be securely docked in the station connected to a printer via USB.
For handheld devices connected to printers via the network, ensure that the handheld device and the printer are associated with the same network.
Another way of collecting payment using POP is through Cash.
Tap on Charge.
Select Cash as a payment method.
The very top displays the total amount Due. You have the option to either input an amount, or tap on easy tender amount the customer has tendered.
Once done, the customer's change will be displayed on top (if applicable). Customers then have the option to get a copy of the receipt either via SMS, email or physical print copy,. If you opt-in for a digital copy, select customer preference and click "Send". If they opt not to receive, tap "No Thanks".
5. Printing the bill and/or receipt is also available. Just click the dropdown arrow and check one of the boxes then Print.
For handheld devices with built-in printers, the receipt will print directly from the device. (Poynt P61B & Poynt P5 w. Printer sleeve).
For handheld devices connected to printers via a docking station, the handheld device needs to be securely docked in the station connected to a printer via USB.
For handheld devices connected to printers via the network, ensure that the handheld device and the printer are associated with the same network.
QR Code payment is the third way of collecting payment using Point-of-Purchase (POP).
Follow the steps below:
1. Tap Charge.
2. Select QR Code as a payment method.
(Disclaimer: QR Code option will only be available if it has been enabled.)
3. Request the customer to scan the QR Code shown on the screen and complete the payment flow. (Advise them to download a QR Scanner if they don't have one.)
After scanning the QR Code, customers can proceed with payment by entering the card details on a secured browser payment portal. Upon confirmation, a “Payment Successful” message will appear on both screens unless declined.
(See images below)
The last payment method available in POP is the Gift Card.
To process this payment, you may follow the steps below: (Prior to using gift cards, ensure you have completed the integration with a gift card provider using the eatOS Dashboard Integrations Marketplace)
1. Tap Charge.
2. Select Gift Card as a payment method.
(Note: the gift card option will only be accessible if the gift card provider integration is successfully completed)
3. Enter the Gift Card number.
(Note: The card has to be valid and active for the payment to go through)
Once the Gift Card has been validated, its balance will be shown (this is to give an idea of how much is inside the card and if the full amount can be tendered). You will need to enter the "Total Due" amount and tap Apply Charge to Gift Card.
Once done, you will see a “Successful Payment” message. Customers then have the option to get a copy of the receipt either via physical print copy, sms, or email. If they opt in for digital copy, select customer preference and click "Send". If they opt not to receive, tap "No Thanks".
There are various ways to take payment on POP (Point of Purchase), Traditional methods include cash and card payments.
The following article will provide you with many more ways to take payment on the POP, Simply follow the guide below to get started.
How to process Card payment
Tap on Charge.
Select Card as payment method.
(Disclaimer: Card payment will only go through if Card Reader has been set up properly in POP.)
Ask the customer to enter their card or tap.
Upon payment confirmation, you will see a Successful Payment message (unless declined). Customers then have the option to get a copy of the receipt either via physical print copy, sms, or email. If they opt for a digital preference, simply enter guest info and click "Send". If they opt not to receive, tap "No Thanks".
5. Printing the bill and/or receipt is also available. Just click the dropdown arrow and check one of the boxes then print.
For handheld devices with built-in printers, the receipt will print directly from the device. (Poynt P61B & Poynt P5 w. Printer sleeve).
For handheld devices connected to printers via a docking station, the handheld device needs to be securely docked in the station connected to a printer via USB.
For handheld devices connected to printers via the network, ensure that the handheld device and the printer are associated with the same network.
HOW TO PROCESS CASH PAYMENT USING POP
Another way of collecting payment using POP is through Cash.
Tap on Charge.
Select Cash as a payment method.
The very top displays the total amount Due. You have the option to either input an amount, or tap on easy tender amount the customer has tendered.
Once done, the customer's change will be displayed on top (if applicable). Customers then have the option to get a copy of the receipt either via SMS, email or physical print copy,. If you opt-in for a digital copy, select customer preference and click "Send". If they opt not to receive, tap "No Thanks".
5. Printing the bill and/or receipt is also available. Just click the dropdown arrow and check one of the boxes then Print.
For handheld devices with built-in printers, the receipt will print directly from the device. (Poynt P61B & Poynt P5 w. Printer sleeve).
For handheld devices connected to printers via a docking station, the handheld device needs to be securely docked in the station connected to a printer via USB.
For handheld devices connected to printers via the network, ensure that the handheld device and the printer are associated with the same network.
HOW TO PROCESS QR CODE PAYMENT USING POP
QR Code payment is the third way of collecting payment using Point-of-Purchase (POP).
Follow the steps below:
1. Tap Charge.
2. Select QR Code as a payment method.
(Disclaimer: QR Code option will only be available if it has been enabled.)
3. Request the customer to scan the QR Code shown on the screen and complete the payment flow. (Advise them to download a QR Scanner if they don't have one.)
After scanning the QR Code, customers can proceed with payment by entering the card details on a secured browser payment portal. Upon confirmation, a “Payment Successful” message will appear on both screens unless declined.
(See images below)
HOW TO PROCESS GIFT CARD PAYMENT USING POP
The last payment method available in POP is the Gift Card.
To process this payment, you may follow the steps below: (Prior to using gift cards, ensure you have completed the integration with a gift card provider using the eatOS Dashboard Integrations Marketplace)
1. Tap Charge.
2. Select Gift Card as a payment method.
(Note: the gift card option will only be accessible if the gift card provider integration is successfully completed)
3. Enter the Gift Card number.
(Note: The card has to be valid and active for the payment to go through)
Once the Gift Card has been validated, its balance will be shown (this is to give an idea of how much is inside the card and if the full amount can be tendered). You will need to enter the "Total Due" amount and tap Apply Charge to Gift Card.
Once done, you will see a “Successful Payment” message. Customers then have the option to get a copy of the receipt either via physical print copy, sms, or email. If they opt in for digital copy, select customer preference and click "Send". If they opt not to receive, tap "No Thanks".
Updated on: 12/09/2023
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