Articles on: Point-of-Purchase

Printer & Printer Advanced Setting - POP


Introduction


Delve into our article, where we simplify printer settings, uncover available options, and offer insights to assist you in achieving perfect prints. Navigate through the process of adjusting settings effortlessly, gaining the knowledge needed for optimal print results. Explore essential elements for top-notch print quality and precision, enhancing your overall printing experience.


Table of Contents



Settings - Printer


Step 1: Log in to your Order & Pay app, Fill in your Username and password.



Step 2: Then key in your PIN



Step 3: Tap on the Burger Menu Icon



Step 4: From the options tap on the Settings.



Step 5: From the Settings, tap on Hardware


Step 6: Next, from the Hardware tap on the Printer.


Step 7: Detect Printer (Device).


Step 8: Select or assign a printer.


  • Select the default KOT printer
    A Kitchen Order Ticket, or KOT, is a digital means of sending orders to the kitchen staff. The ticket includes details such as the table number, items ordered, and their quantity, with the applied modifiers and add-ons.


  • Select the default bill/receipt printer
    Bill/Receipt printer is used to print order bills and transaction receipts, customizable for the customer and merchant copies.


  • Select the default custom item printer
    Any order containing custom items only will be received by this printer.



Step 9: Test Printer.
(Refer to the point-of-sale document to learn more)



Settings - Printer Advanced


What you can do:


Step 1: On the Hardware Setting tap on the Advance Settings



Step 2: Bill Settings



Settings

Action

Auto Print

If enabled, the check receipt is printed automatically after orders are complete.

Always display item quantity on a single item

Quantity displays how many orders of the items are, and if enabled, the check receipt will always display quantity on a single item.

Free items on the bill

The free items will be included on the customer's check receipt if enabled. Free items do not have a listed price and will not be added to the total check amount. You can toggle off for a less cluttered check receipt.

Free modifiers on bill

An option to determine whether a free modifier should be included on the customer's check. You can toggle it off to disable it for a less cluttered check receipt.


Step 3: Receipt Settings



Settings

Action

Auto-print

If enabled, the receipt is printed automatically after orders are complete.

Auto-print refund receipt

A refunded receipt will automatically print after a refund is completed if enabled.

Itemized receipt

The receipt printed is always itemized

Print customer copy

A customer's copy of the receipt will always be printed if enabled.

Suggested gratuity on receipt

The suggested gratuity amount is printed on the customer’s receipt if enabled.


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Updated on: 05/29/2025

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