Configuring Menus Not Appearing at Point of Sale
Configuring Menus Not Appearing at Point of Sale
If you're experiencing issues with menus not appearing at your point of sale, follow these steps to troubleshoot and resolve the issue:
Navigate to Settings from your New Order screen:
a. Access the settings menu directly from your new order screen.
b. Select Menu Management and you will be directed to the Menu page
Check Menu Status:
a. Ensure the menu status is active by toggling it on.
Verify Menu Information: Click on the menu to review its details.
a. Review POS Dates: Check the dates configured for the menu in the point-of-sale system.
b. Verify Days of the Week: Ensure the correct days of the week are enabled or checked.
c. Check Start and End Times: Review the start and end times set for the menu.
d. Select Correct Categories: Choose the appropriate categories to display on the new order screen.
e. Select Revenue Centers: Ensure the menu is associated with the correct revenue centers.
Tap the 'X' button to apply changes.
Reference image: After configuration
Following these steps should resolve the issue, and the menu should now appear correctly on your new order screen. If the problem persists, please consult further troubleshooting resources or contact support for assistance.
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If you're experiencing issues with menus not appearing at your point of sale, follow these steps to troubleshoot and resolve the issue:
Navigate to Settings from your New Order screen:
a. Access the settings menu directly from your new order screen.
b. Select Menu Management and you will be directed to the Menu page
Check Menu Status:
a. Ensure the menu status is active by toggling it on.
Verify Menu Information: Click on the menu to review its details.
a. Review POS Dates: Check the dates configured for the menu in the point-of-sale system.
b. Verify Days of the Week: Ensure the correct days of the week are enabled or checked.
c. Check Start and End Times: Review the start and end times set for the menu.
d. Select Correct Categories: Choose the appropriate categories to display on the new order screen.
e. Select Revenue Centers: Ensure the menu is associated with the correct revenue centers.
Tap the 'X' button to apply changes.
Reference image: After configuration
Following these steps should resolve the issue, and the menu should now appear correctly on your new order screen. If the problem persists, please consult further troubleshooting resources or contact support for assistance.
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Updated on: 07/04/2024
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