Configuring Menus Not Appearing at Point of Sale
Introduction
Menus Not Showing Up at POS? (Point-of-sale) Here's How to Fix It
When setting up a Point of Sale (POS) system, ensuring that all configured menus appear correctly is essential for smooth operations and a seamless customer experience. However, it’s not uncommon for certain menus or items to go missing due to configuration issues. In this article, we’ll walk through the common reasons menus may not show up at the POS and provide step-by-step guidance on how to resolve these issues quickly and effectively.
If you're experiencing issues with menus not appearing at your point of sale, follow these steps to troubleshoot and resolve the issue:
- Navigate to Settings from your New Order screen:
a. Access the settings menu directly from your new order screen.
b. Select Menu.
c. On the Menu Management section, select "Menu"
- Check Menu Status:
a. Ensure the menu Status is active by toggling it on.
- Verify Menu Information: Click on the menu to review its details.
a. Review POS Dates: Check the dates configured for the menu in the point-of-sale system.
b. Verify Days of the Week: Ensure the correct days are enabled or checked.
c. Check Start and End Times: Review the start and end times set for the menu.
d. Select Correct Categories: Choose the appropriate categories to display on the new order screen.
e. Select Revenue Centers: Ensure the menu is associated with the correct revenue centers.
- Details will be saved automatically
Reference image: After configuration
Following these steps should resolve the issue, and the menu should now appear correctly on your new order screen. If the problem persists, please consult further troubleshooting resources or contact support for assistance.
Updated on: 09/11/2025
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