Kiosk - Peripherals Setup

Introduction

Welcome to the Kiosk Peripherals Setup, where efficiency meets convenience. Our kiosk seamlessly integrates two essential peripherals: card readers and printers, ensuring your interactive experience is both versatile and user-friendly. Explore a world of possibilities with just a touch!

Table of Contents

Getting Started
Peripherals
Card Readers
Printer
Conclusion

Getting Started

Embark on a journey of seamless dining innovation with eatOS peripherals. Getting started is as easy as it is exciting. Our range of cutting-edge devices and accessories are meticulously designed to enhance every aspect of your restaurant's operations. Say hello to a new era of efficiency, convenience, and customer satisfaction as you dive into the world of eatOS peripherals.

Step 1: Login - Login using activated eatOS account on your Dashboard .

Step 2: Dashboard - On the main dashboard page navigate to the left side navigation bar and select Hardware.



Step 3 : Hardware - After installing the integrations, navigate to your left-side navigation bar and select Hardware. There you will be able to add and update your peripheral for your kiosk.

3a. Filter the peripheral you want to update if you have an existing device.



3b. If you have an existing device hover over the date created column and tap on the Edit icon.



3c. If you have a new device you may tap on +New Hardware

Peripherals

Welcome to the future of restaurant self-service kiosks, where innovation and convenience converge. Our self-service kiosks are equipped with two essential peripherals: card readers and printers, designed to elevate the dining experience. With these integrated tools, patrons can seamlessly order and pay for their meals, ensuring a hassle-free and efficient process. Discover a new era of dining, where technology meets taste!

Integrations

On the integrations page select Card reader or Printer for your eatOS Self Service Kiosk and tap on install.

Please refer to Kiosk Setup Guide and to KIOSK and Dynamic Gratuity Management , for a complete guide on setting up your device integrations.

Card Readers

Step 1: To add or update your eatOS card reader after Integrating the tools needed. Navigate to your hardware and use the dropdown menu to filter the devices to Card Readers. This will display a list of your printers if you already added them.

Step 2: Hover over the date created column and select your connected card reader. (If you already set up a card reader.) and tap on the Edit icon.

Step 3: Update the needed information, once done you may go back to the Hardware list, as it will automatically save.

Step 4: On your self-service kiosk, you may sync the card reader by logging into your kiosk app.



Step 5: Then navigate to the left side menu and tap on General. Under the General Settings, select the preferred card reader from the available list.



Note: For the Tizen Self-Service Kiosk the Ingenico lane 3000 Series, to set up the card reader you may refer to Setting-up Ingenico lane 3000 Series .

For Ingenico lane 3000 Series eatOS provides specific mounts to cater to your needs.

Printers

Step 1: To add or update your eatOS printer after Integrating the tools needed. Navigate to your hardware and use the dropdown menu to filter the devices to the Printer. This would display a list of your printers if you already added them.



Step 2: Hover over the date created column and select the preferred device.




Step 3: Afterward, click on "Edit," make the necessary updates, and when you're finished, return to the hardware page where your changes will be automatically saved.



Step 4: On the hardware list filter the dropdown menu and select Kiosk device.



Step 5: Select the device you want to update the settings by hovering your mouse under the date created column and tapping on Edit.




Step 6: Upon arriving on the page, update the needed details needed and scroll down to your hardware settings, and select the preferred printer for the receipt and KOT.



Step 7: Then enable update the preferred Bill, Receipt, and KOT Settings.
Bill Settings



Receipt Settings



KOT Settings



Note: For the Tizen kiosk no need to update this setting as this kiosk automatically syncs with the POS and KDS printers. You may check this article for your reference and guide to setting up your Kiosk.

Step 8: Proceed with the kiosk device and log in to your activated account.



Step 9: On your kiosk app navigate to the left side navigation bar and tap on Printer.

Note: This function is only available for Android Kiosks only.

Step 10: Complete the setup process by choosing your KOT and Bill Receipt Printers, enabling or disabling specific features based on the user's preferences, and then save your settings to finalize the setup.

Step 11: Lastly tap Done to save all the changes made.



Note: There is no printer settings for Tizen Kiosks, as the device is automatically synced with the POS and KDS devices. You may refer to the similarities and differences between Android vs Tyzen Kiosk Article

Conclusion

Incorporating these peripherals into the eatOS Self-Service Kiosk is a recipe for success. With user-friendly devices like card readers and printers, we've elevated the dining experience to new heights. From seamless transactions to efficient order processing, our peripherals enhance your restaurant's performance and customer satisfaction. Experience the future of dining with eatOS – where innovation meets the appetite for excellence.

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Updated on: 09/21/2024