Password Reset Guide for Point of Purchase System

The Order & Pay app ensures that even if you forget your password, the recovery process is straightforward and efficient. Here’s a step-by-step guide based on the images provided to help you reset your password and access the system seamlessly.

Step 1: Sign-In Screen
The first thing you’ll encounter is the Sign-In screen.

If you’ve forgotten your password, tap the Forgot Password? button located just below the Sign-In button.



Step 2: After clicking on Forgot Password?, you’ll be directed to the Reset Password screen.



Enter your Email or Phone Number: Input the email address or phone number you used to register with eatOS.
Click the Continue button to receive a verification code

Step 3: Enter Verification Code
Next, you’ll receive a one-time password (OTP) or verification code on your registered email or phone number.




Check Your Email/Phone: Retrieve the code sent to your email or phone number.
Enter the Code: Input the verification code into the provided field.
If required, there's an option to Resend OTP if you did not receive the code.

Step 4: Set a New Password
Upon successful verification, you’ll be prompted to set a new password.



New Password: Enter a new, strong password for your eatOS account.
Re-type New Password: Confirm your new password by typing it again.
Click the Reset Password button to finalize the process.

Step 5: Password Reset Confirmation



Finally, you’ll receive a confirmation message indicating that your password has been successfully reset.


Now, you can return to the Sign-In screen and log in with your new password.

Updated on: 08/31/2024