POS Location Settings Navigation Guide

Introduction

Point of Sale Navigating Location Settings

Welcome to the POS Location Settings Navigation Guide – your go-to resource for efficiently configuring and optimizing your point-of-sale (POS) system across various locations. This concise guide is designed to help you seamlessly navigate through the intricacies of location-based settings, ensuring that your POS system is tailored to meet the specific needs of each business location. Let's explore the key steps to streamline your operations and enhance the overall performance of your POS system.

Delivery
Enable Merchant
Enable QR Bill/Receipt
Enable QR Payment on CFD
Force Check
Force Clock In
Hide Break On Pin Screen
Hide Employee Feedback
Hide Fire Button
Hide Seat Selector
Internal CFD
Instabug
Lock App After 5 Attempts
Mandatory Order Type
Menu Sorting
Modifier Toggle
Require Manager Pin to Open Register
Require Name In Order Type Selection
Save Button in Order Placement
Split Check
Summary Print on Clock-Out
Show POS to KDS Switch
Card Reader Beep
KDS Notification
Request Tip From Cardreader
Debug Mode

To access the "Location Settings" feature, follow these steps: Go to the "Settings" and navigate to the "Restaurant" section. Within the section, locate and click on the "Location Settings" option

Delivery

Delivery is when a customer makes an order either through your restaurant online ordering, phone order, or through a 3rd party delivery service to deliver items/products to a specific location or address.

Note: The default order type for your eatOS point-of-sale includes dine-in, to-go, and banquet which can be seen in the order preview panel of the POS device.

Once enabled, the Delivery button will be visible on the order type selection.

To activate this feature, navigate to "Location Settings" and toggle the "Delivery" option to enable it.

Enable Merchant

The merchant feature is linked to the online ordering store to assist you in managing online order dispatch.

If this feature is enabled, the orderOS tab will be shown on the menu sidebar and able to receive and manage real-time orders from your online store.

If disabled, the orderOS tab will not be shown, and unable to manage online orders in the point-of-sale device.

Enable QR Bill/Receipt

Enabling this feature will provide QR bill receipts for your restaurant.

Enable QR Payment On CFD

QR payment gives your customer an additional mode of payment using QR.

If QR Payment On CFD is turned on, customers can pay using a QR code scanned through the CFD screen. If it's off, the QR payment option won't be available, and the QR code won't appear.

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Force Check

Toggle to enable or disable the force check option.

Force Clock In

"Force Clock In" signifies a requirement for users to clock in upon accessing the point-of-sale device, ensuring their presence is logged for work-related activities.

Hide Break on PIN Screen

"Hide Break on PIN Screen" refers to the option to show or hide the break button on the PIN screen. When enabled, the break button is visible and functional; when disabled, the break button is hidden.

Visual Reference: Hide Break on PIN Screen is enabled.

Visual Reference: Hide Break on PIN Screen is disabled.

Hide Employee Feedback

When enabled, the "Hide Employee Feedback" feature disables or hides the feedback functionality for employees.

Hide Fire Button

The fire button permits you to dispatch the request to the kitchen for advance preparation of the items.

If activated, the fire button will not be visible on the new order preview page, preventing you from sending orders to the kitchen in advance.

If the option to hide the fire button is turned off, the fire button will be displayed, allowing you to send orders to the kitchen in advance.

Hide Seat Selector (FSR Responsive)

If the hide seat selector is enabled, the seat number is hidden on the new order page and the option to assign items to a specific seat is disabled.

If disabled, the seat number will be visible.

Internal CFD

If enabled, the gratuity option will be available on checkout for card payment and manual cc.

Instabug

When activated, the Instabug button becomes visible on your point-of-sale screen, allowing you to promptly send bug reports to the development team.

This feature allows you to report a bug, suggest improvements for the app, and seek assistance, support, or address other inquiries.

Lock App After 5 Attempts

"Lock App After 5 Attempts" will trigger the app to lock after five unsuccessful access attempts.

Mandatory Order Type (QSR Responsive)

If enabled, "Mandatory Order Type" will necessitate selecting an order type for every transaction before finalizing the payment.

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Menu Sorting: This feature empowers your app to organize menu selections according to your preferences. Choose "Default" to display the menu as it is, or select "Alphabetical" to arrange the menu in alphabetical order. You can utilize the drag-and-drop functionality to rearrange your menu items.

Modifier Toggle

Require Manager Pin to Open Register

Enabling "Require Manager PIN to Open Register" requires that a manager's PIN is necessary to access the register.

Require Name In Order Type Selection

If this setting is turned on, users need to input a name after selecting the order type to proceed with payment. Once the charge button is tapped, the customer info form will appear for entering the customer's name.

Save Button in Order Placement

If the save button is enabled, the save icon will be displayed on the order preview tab. This button permits you to save the order, enabling you to return to it later. The saved ticket can be adjusted or finalized by accessing the tickets tab.