POS Location Settings Navigation Guide
To access the "Location Settings" feature, follow these steps: Go to the "Settings" and navigate to the "Restaurant" section. Within the section, locate and click on the "Location Settings" option
DELIVERY
Delivery is when a customer makes an order either through your restaurant online ordering, phone order, or through a 3rd party delivery service to deliver items/products to a specific location or address.
Note: The default order type for your eatOS point-of-sale includes dine-in, to-go, and banquet which can be seen in the order preview panel of the POS device.
Once enabled, the Delivery button will be visible on the order type selection.
To activate the feature, go to the "Location Settings" and toggle the "Delivery" option to enable it.
MANDATORY ORDER TYPE (QSR Responsive)
If Mandatory Order Type is enabled, it will require every transaction to select order type before completing the payment.
To enable the feature, navigate through Location Settings and enable Delivery.
Disable the feature to skip order type.
HIDE SEAT SELECTOR (FSR Responsive)
If the hide seat selector is enabled, the seat number is hidden on the new order page and the option to assign items to a specific seat is disabled.
If disabled, the seat number will be visible.
SAVE BUTTON IN ORDER PLACEMENT
The save button, if enabled, the save icon is visible on the order preview tab.
The save button allows you to save the order and lets you go back later. The saved ticket can be modified or completed by going to the tickets tab.
ENABLE MERCHANT
The merchant feature is connected to the online ordering store to help you manage the online order dispatch.
If this feature is enabled, the orderOS tab will be shown on the menu sidebar and able to receive and manage real-time orders from your online store.
If disabled, the orderOS tab will not be shown, and unable to manage online orders in the point-of-sale device.
SPLIT CHECK
split check is when customers prefer or request for distribution of multiple products across multiple checks to split the total payment.
If this feature is enabled, you can perform split charge by seat, evenly and custom split – depending on the customer’s preferences.
Hide Fire Button
The fire button allows you to send the order to the kitchen to prepare the items in advance.
If enabled, fire button on the new order preview page is not visible and will not allow you to fire orders to the kitchen in advance.
If the hide fire button is disabled, the fire button is shown and enables you to fire orders to the kitchen in advance.
ENABLE QR PAYMENT ON CFD
QR payment gives your customer an additional mode of payment using QR.
If the QR payment on CFD is enabled, customers will be able to pay via QR code by scanning through the CFD screen.
The option to pay by QR will not be available and the QR code is not shown if the QR payment on CFD is disabled.
REQUIRE NAME IN ORDER TYPE SELECTION
If this setting is enabled, a name is required after selecting the order type to proceed with the order.
INTERNAL CFD
If enabled, the gratuity option will be available on checkout for card payment and manual cc.
CLOSED TICKETS AUTOMATICALLY WHEN NOT CONNECTED TO CFD
When enabled, it closes tickets for all types of orders except for card payment orders. It has to close manually at the ticket section.
KDS NOTIFICATION
This simply allows notification to be sent to KDS when you process an order.
DELIVERY
Delivery is when a customer makes an order either through your restaurant online ordering, phone order, or through a 3rd party delivery service to deliver items/products to a specific location or address.
Note: The default order type for your eatOS point-of-sale includes dine-in, to-go, and banquet which can be seen in the order preview panel of the POS device.
Once enabled, the Delivery button will be visible on the order type selection.
To activate the feature, go to the "Location Settings" and toggle the "Delivery" option to enable it.
MANDATORY ORDER TYPE (QSR Responsive)
If Mandatory Order Type is enabled, it will require every transaction to select order type before completing the payment.
To enable the feature, navigate through Location Settings and enable Delivery.
Disable the feature to skip order type.
HIDE SEAT SELECTOR (FSR Responsive)
If the hide seat selector is enabled, the seat number is hidden on the new order page and the option to assign items to a specific seat is disabled.
If disabled, the seat number will be visible.
SAVE BUTTON IN ORDER PLACEMENT
The save button, if enabled, the save icon is visible on the order preview tab.
The save button allows you to save the order and lets you go back later. The saved ticket can be modified or completed by going to the tickets tab.
ENABLE MERCHANT
The merchant feature is connected to the online ordering store to help you manage the online order dispatch.
If this feature is enabled, the orderOS tab will be shown on the menu sidebar and able to receive and manage real-time orders from your online store.
If disabled, the orderOS tab will not be shown, and unable to manage online orders in the point-of-sale device.
SPLIT CHECK
split check is when customers prefer or request for distribution of multiple products across multiple checks to split the total payment.
If this feature is enabled, you can perform split charge by seat, evenly and custom split – depending on the customer’s preferences.
Hide Fire Button
The fire button allows you to send the order to the kitchen to prepare the items in advance.
If enabled, fire button on the new order preview page is not visible and will not allow you to fire orders to the kitchen in advance.
If the hide fire button is disabled, the fire button is shown and enables you to fire orders to the kitchen in advance.
ENABLE QR PAYMENT ON CFD
QR payment gives your customer an additional mode of payment using QR.
If the QR payment on CFD is enabled, customers will be able to pay via QR code by scanning through the CFD screen.
The option to pay by QR will not be available and the QR code is not shown if the QR payment on CFD is disabled.
REQUIRE NAME IN ORDER TYPE SELECTION
If this setting is enabled, a name is required after selecting the order type to proceed with the order.
INTERNAL CFD
If enabled, the gratuity option will be available on checkout for card payment and manual cc.
CLOSED TICKETS AUTOMATICALLY WHEN NOT CONNECTED TO CFD
When enabled, it closes tickets for all types of orders except for card payment orders. It has to close manually at the ticket section.
KDS NOTIFICATION
This simply allows notification to be sent to KDS when you process an order.
Updated on: 12/08/2023
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