Articles on: Point-of-Purchase

Save & Fire Order (POP)

Introduction



If you're looking to optimize your order management using the Point-of-Purchase (POP) feature, you're in the right place. Whether you want to save orders for future reference or fire them to the kitchen for immediate preparation, this guide will walk you through the process step by step.

Table of Contents



Saving an Order Using POP
Firing an Order to the Kitchen Using POP



Saving an Order Using POP:



Step 1: To start, select the available table and the number of seats.



Select the number of seats

Step 2: Menu Tab -

Choose Items: Browse through the menu and choose the desired items or products that the customer has requested.
Apply Discounts: If there are any applicable product discounts, make sure to apply them to the order.
Add Add-Ons: Include any relevant add-ons or extras that the customer has specified.
Tap "Add": Once the order details are complete, tap the "Add" button to add the order to the tab.



All the orders you save can be accessed later in the "Order" tab. If a customer wishes to pause or delay their order, simply tap the "Save" icon located at the bottom left corner of the screen. To retrieve saved orders, head over to the "Ticket" section whenever you need them.


Firing an Order to the Kitchen Using POP



Step 1: Select the table number and the number of seats for the order.

Step 2: In the "Menu" tab.

Choose the items/products.
Apply product discounts, if applicable.
Add applicable add-ons.
Tap "Add" to add the order to the tab.




Step 3: Proceed to the "Order" tab, review the orders, and finalize them. To send the order to the kitchen for preparation, tap the "Fire" button.

Note: Once an order is fired, the items/products within that order will appear grayed out, and the "Fire" button will no longer be highlighted in orange.

By following this streamlined process, you can efficiently manage orders using the Point-of-Purchase (POP) feature. Whether you're saving orders for future reference or immediately firing them to the kitchen, these steps will undoubtedly enhance your restaurant's overall service and contribute to higher customer satisfaction. Should you have any further questions or need assistance, feel free to reach out to our support team.

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Updated on: 06/01/2024

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