Step-by-Step Guide: Splitting Checks

Introduction

Mastering the Art of Efficient Check Splitting: A guide to Point-of-Sale Solutions

In today's diverse and dynamic business landscape, catering to various customer preferences is essential for success. One such preference is the ability to split payments, where customers can divide the total cost among multiple payment methods or individuals. Whether you own a restaurant, manage an online store, or operate any other type of business, understanding how to process split payments is becoming increasingly important.

Table of Contents

How to perform Split By Seat (Table Service)
How to perform Split Evenly
How to perform Custom Split



In this article, you will be guided on the process of handling payments through the method of "Split Check."

Split – is when customers prefer or request for distribution of multiple products across multiple checks to split the total payment – you can perform split charge by seats, evenly and custom split – depending on customers’ preferences.

Types of Split	Description
Split by Seat	Split by seat divides the payment based on the number of seats occupying the table. If selected, it will automatically split the payment. Note: Split by seat is only available for table service type restaurant
Split Evenly	Splitting payment into an even amount
Custom Split	Split payment on an item they only want to pay or customer to pay on an item they only ordered

Note: Custom Split and Split Evenly can accommodate up to a maximum of 8 splits from a single check.

How to perform Split By Seat (Table Service)

Step 1: Initiate transaction by selecting Table from your POS. Select table and number of seats to occupy.



After selecting seats, you will be automatically directed to the new order MENU panel and can start the table ordering.



Step 2: Perform order transaction: The sample below is an order transaction from Table 1 occupying 4 seats.

Step 3: After taking the customer's order, tap Charge button and will be directed to select payment type.



Step 4: Select "Split Check"



Step 5: Select By Seat and payment will automatically split according to the number of seats selected. Click pay to proceed.



Step 6: Select proceed to continue with payment.



Note: Product additions are not allowed after the check has been split. remerge and save to add more items or start a new order.

Step 7: Process payment according to customer preferences, choose from the split ticket to process and accept payment. Repeat steps for the subsequent payment until all checks in the queue are successfully paid.

How to perform Split Evenly

Step 1: Once you have taken the customer's order and chosen the "Charge" option, proceed to select the payment type as "Split."

Step 2: Select Evenly and select the number of customers to charge payment evenly. Click Pay and select Proceed to continue with payment.



Step 3: Process payment according to customer preferences. Repeat steps for the subsequent payment until all checks in the queue are successfully paid.

How to perform Custom Split

Step 1: Once you have taken the customer's order and chosen the "Charge" option, proceed to select the payment type as "Split".

Step 2: Select Custom and select the number of customers to charge payment.



Step 3: Select item from left ticket preview panel and select to the created check. Repeat per product per check as necessary. All items or products need to be distributed from parent tickets to child tickets to proceed with the payment flow. Click pay to proceed.



Step 4: Select Proceed to continue with payment.



Step 5: Process payment according to customer preferences. Repeat steps for the subsequent payment until all checks in the queue are successfully paid.



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Updated on: 05/15/2024