Workflow Printer Assignment Guide
Overview
Welcome to our article on "Assigning Printers." Once your Point-of-Sale system has seamlessly detected the available printers, this guide will provide you with an in-depth overview of each function, enabling you to make informed decisions when selecting the appropriate printer for specific job designations. Whether you're running a restaurant, retail store, or any other business, efficiently assigning printers to different tasks can significantly enhance workflow and productivity.
Three default printer functions available are:
Receipt/Bill Printer
KOT (Kitchen) Printer
Custom Item Printer
Two dynamic printer functions available are:
Product-Specific Printer Routing
Category-Specific Printer Routing
Default Printer Functions
Assigning Default KOT Printer
The Kitchen Order Ticket (KOT) serves as a digital method for transmitting orders to the kitchen staff. This ticket contains essential information, including the table number, the items ordered, their quantities, and any applied modifiers or add-ons.
Navigate through the Settings tab > select Advanced > select Printers.
Select your default KOT printer model from your printer assignment panel.
Results in it becoming the universal printer that prints all products.
Important Note: Notice that you have the same sets of printers detected for Receipt/Bill, KOT (Kitchen), and Custom Printer. The user will experience duplicated printing if the default printer is the same printer set at Product-Specific or Category-Specific level.
Assigning Default Bill/Receipt Printer
The bill/receipt printer is utilized to print order bills and transaction receipts, which can be customized for both customer and merchant copies.
Navigate through the Settings tab > select Advanced > select Printers.
Select your Bill/Receipt printer model from your printer assignment panel.
Results in it becoming the universal printer that prints all receipts.
Important Note: Notice that you have the same sets of printers detected for Receipt/Bill, KOT (Kitchen), and Custom Printer. The user will experience duplicated printing if the default printer is the same printer set at Product-Specific or Category-Specific level.
Assigning Default Custom Item Printer
Any order containing custom items only will be received by this printer.
Navigate through the Settings tab > select Advanced > select Printers.
Select your Default Custom Item printer model from your printer assignment panel.
Results in it becoming the universal printer that prints all custom items.
Important Note: Notice that you have the same sets of printers detected for Receipt/Bill, KOT (Kitchen), and Custom Printer. The user will experience duplicated printing if the default printer is the same printer set at the Product-Specific or Category-Specific level.
Dynamic Printer Functions
Assigning Product-Specific Routing
Note: You have two options to assign a Product-Specific Routing Printer: through the Dashboard or the POS.
Dashboard Version
Log in to the eatOS dashboard > select Menu Management > select Products.
Hoover to the date section and select the pencil icon to edit the existing product or click + New Product to assign printer.
Designate printer assignment.
Important Note: Notice that you have the same sets of printers detected for Receipt/Bill, KOT (Kitchen), and Custom Printer. The user will experience duplicated printing if the default printer is the same printer set at the Product-Specific or Category-Specific level.
POS Version
Navigate through Settings tab > select Menu Management > select Product.
Select existing product or Add New Category to assign printer.
Designate printer assignment by Assigned Printer pop-up selector.
Important Note: Notice that you have the same sets of printers detected for Receipt/Bill, KOT (Kitchen), and Custom Printer. The user will experience duplicated printing if the default printer is the same printer set at Product-Specific or Category-Specific level.
Assigning Category-Specific Routing
Note: There are two ways you can Assign a Category-Specific Routing Printer: Dashboard or POS.
Dashboard Version
Log in to the eatOS dashboard > select Menu Management > select Categories.
Hoover to the date section and select the pencil icon to edit the existing category or click + New Category to assign printer.
Designate printer assignment.
Important Note: Notice that you have the same sets of printers detected for Receipt/Bill, KOT (Kitchen), and Custom Printer. The user will experience duplicated printing if the default printer is the same printer set at the Product-Specific or Category-Specific level.
POS Version
Navigate through Settings tab > select Menu Management > select Category.
Select existing product or Add New Category to assign printer.
Designate printer assignment by Assigned Printer pop-up selector.
Important Note: Notice that you have the same sets of printers detected for Receipt/Bill, KOT (Kitchen), and Custom Printer. The user will experience duplicated printing if the default printer is the same printer set at the Product-Specific or Category-Specific level.
Welcome to our article on "Assigning Printers." Once your Point-of-Sale system has seamlessly detected the available printers, this guide will provide you with an in-depth overview of each function, enabling you to make informed decisions when selecting the appropriate printer for specific job designations. Whether you're running a restaurant, retail store, or any other business, efficiently assigning printers to different tasks can significantly enhance workflow and productivity.
Three default printer functions available are:
Receipt/Bill Printer
KOT (Kitchen) Printer
Custom Item Printer
Two dynamic printer functions available are:
Product-Specific Printer Routing
Category-Specific Printer Routing
Default Printer Functions
Assigning Default KOT Printer
The Kitchen Order Ticket (KOT) serves as a digital method for transmitting orders to the kitchen staff. This ticket contains essential information, including the table number, the items ordered, their quantities, and any applied modifiers or add-ons.
Navigate through the Settings tab > select Advanced > select Printers.
Select your default KOT printer model from your printer assignment panel.
Results in it becoming the universal printer that prints all products.
Important Note: Notice that you have the same sets of printers detected for Receipt/Bill, KOT (Kitchen), and Custom Printer. The user will experience duplicated printing if the default printer is the same printer set at Product-Specific or Category-Specific level.
Assigning Default Bill/Receipt Printer
The bill/receipt printer is utilized to print order bills and transaction receipts, which can be customized for both customer and merchant copies.
Navigate through the Settings tab > select Advanced > select Printers.
Select your Bill/Receipt printer model from your printer assignment panel.
Results in it becoming the universal printer that prints all receipts.
Important Note: Notice that you have the same sets of printers detected for Receipt/Bill, KOT (Kitchen), and Custom Printer. The user will experience duplicated printing if the default printer is the same printer set at Product-Specific or Category-Specific level.
Assigning Default Custom Item Printer
Any order containing custom items only will be received by this printer.
Navigate through the Settings tab > select Advanced > select Printers.
Select your Default Custom Item printer model from your printer assignment panel.
Results in it becoming the universal printer that prints all custom items.
Important Note: Notice that you have the same sets of printers detected for Receipt/Bill, KOT (Kitchen), and Custom Printer. The user will experience duplicated printing if the default printer is the same printer set at the Product-Specific or Category-Specific level.
Dynamic Printer Functions
Assigning Product-Specific Routing
Note: You have two options to assign a Product-Specific Routing Printer: through the Dashboard or the POS.
Dashboard Version
Log in to the eatOS dashboard > select Menu Management > select Products.
Hoover to the date section and select the pencil icon to edit the existing product or click + New Product to assign printer.
Designate printer assignment.
Important Note: Notice that you have the same sets of printers detected for Receipt/Bill, KOT (Kitchen), and Custom Printer. The user will experience duplicated printing if the default printer is the same printer set at the Product-Specific or Category-Specific level.
POS Version
Navigate through Settings tab > select Menu Management > select Product.
Select existing product or Add New Category to assign printer.
Designate printer assignment by Assigned Printer pop-up selector.
Important Note: Notice that you have the same sets of printers detected for Receipt/Bill, KOT (Kitchen), and Custom Printer. The user will experience duplicated printing if the default printer is the same printer set at Product-Specific or Category-Specific level.
Assigning Category-Specific Routing
Note: There are two ways you can Assign a Category-Specific Routing Printer: Dashboard or POS.
Dashboard Version
Log in to the eatOS dashboard > select Menu Management > select Categories.
Hoover to the date section and select the pencil icon to edit the existing category or click + New Category to assign printer.
Designate printer assignment.
Important Note: Notice that you have the same sets of printers detected for Receipt/Bill, KOT (Kitchen), and Custom Printer. The user will experience duplicated printing if the default printer is the same printer set at the Product-Specific or Category-Specific level.
POS Version
Navigate through Settings tab > select Menu Management > select Category.
Select existing product or Add New Category to assign printer.
Designate printer assignment by Assigned Printer pop-up selector.
Important Note: Notice that you have the same sets of printers detected for Receipt/Bill, KOT (Kitchen), and Custom Printer. The user will experience duplicated printing if the default printer is the same printer set at the Product-Specific or Category-Specific level.
Updated on: 12/08/2023
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