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Workflow Printer Assignment Guide

Introduction



Printer Assignment Guide


Welcome to our article on "Assigning Printers." Once your Point-of-Sale system has seamlessly detected the available printers, this guide will provide you with an in-depth overview of each function, enabling you to make informed decisions when selecting the appropriate printer for specific job designations. Whether you're running a restaurant, retail store, or any other business, efficiently assigning printers to different tasks can significantly enhance workflow and productivity.

Table of Contents


Default Printer Functions
Assigning Default Bill and Receipt Printer
Assigning Category-Specific Routing


Three default printer functions available are:
Receipt/Bill Printer
KOT (Kitchen) Printer
Custom Item Printer

Two dynamic printer functions available are:
Product-Specific Printer Routing
Category-Specific Printer Routing


Default Printer Functions



Assigning Default KOT Printer
The Kitchen Order Ticket (KOT) serves as a digital method for transmitting orders to the kitchen staff. This ticket contains essential information, including the table number, the items ordered, their quantities, and any applied modifiers or add-ons.

Step 1: Navigate through the Settings tab > select Advanced > select Printers.
Step 2: Select your default KOT printer model from your printer assignment panel.
Step 3: Results in it becoming the universal printer that prints all products.

Important Note: Notice that you have the same sets of printers detected for Receipt/Bill, KOT (Kitchen), and Custom Printer. The user will experience duplicated printing if the default printer is the same printer set at the Product-Specific or Category-Specific level.


Assigning Default Bill and Receipt Printer



The bill/receipt printer is utilized to print order bills and transaction receipts, which can be customized for both customer and merchant copies.

Step 1: Navigate through the Settings tab > select Advanced > select Printers.
Step 2: Select your Bill/Receipt printer model from your printer assignment panel.
Step 3: Results in it becoming the universal printer that prints all receipts.

Important Note: Notice that you have the same sets of printers detected for Receipt/Bill, KOT (Kitchen), and Custom Printer. The user will experience duplicated printing if the default printer is the same printer set at the Product-Specific or Category-Specific level.


Assigning Default Custom Item Printer

Any order containing custom items only will be received by this printer.
Step 1: Navigate through the Settings tab > select Advanced > select Printers.
Step 2: Select your Default Custom Item printer model from your printer assignment panel.
Step 3: Results in it becoming the universal printer that prints all custom items.

Important Note: Notice that you have the same sets of printers detected for Receipt/Bill, KOT (Kitchen), and Custom Printer. The user will experience duplicated printing if the default printer is the same printer set at the Product-Specific or Category-Specific level.


Dynamic Printer Functions

Assigning Product-Specific Routing

Note: You have two options to assign a Product-Specific Routing Printer: through the Dashboard or the POS.

Dashboard Version
Step 1: Log in to the eatOS dashboard > select Menu Management > select Products.



Step 2: Hover to the date section and select the pencil icon to edit the existing product or click + New Product to assign printer.



Step 3: Designate printer assignment.



Important Note: Notice that you have the same sets of printers detected for Receipt/Bill, KOT (Kitchen), and Custom Printer. The user will experience duplicated printing if the default printer is the same printer set at the Product-Specific or Category-Specific level.


POS Version

Step 1: Navigate through Settings tab > select Menu Management > select Product.

Step 2: Select existing product or Add New Category to assign printer.



Step 3: Designate printer assignment by Assigned Printer pop-up selector.

Important Note: Notice that you have the same sets of printers detected for Receipt/Bill, KOT (Kitchen), and Custom Printer. The user will experience duplicated printing if the default printer is the same printer set at the Product-Specific or Category-Specific level.


Assigning Category-Specific Routing



Note: There are two ways you can Assign a Category-Specific Routing Printer: Dashboard or POS.

Dashboard Version

Step 1: Log in to the eatOS dashboard > select Menu Management > select Categories.



Step 2: Hover to the date section and select the pencil icon to edit the existing category or click + New Category to assign printer.



Step 3: Designate printer assignment.



Important Note: Notice that you have the same sets of printers detected for Receipt/Bill, KOT (Kitchen), and Custom Printer. The user will experience duplicated printing if the default printer is the same printer set at the Product-Specific or Category-Specific level.



POS Version

Step 1: Tap on Categories

Categories Tab

Step 2: Select an existing category name



Step 3: Assign your category to a specific printer station to print from.



Important Note: Notice that you have the same sets of printers detected for Receipt/Bill, KOT (Kitchen), and Custom Printer. The user will experience duplicated printing if the default printer is the same printer set at the Product-Specific or Category-Specific level.

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Updated on: 02/21/2024

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