Articles on: Kitchen Display System

Navigating the KDS Home Screen

The eatOS Kitchen Display System (KDS) is designed to simplify and streamline restaurant operations. For new users, understanding the layout of the home screen is essential to utilize the system's full potential. Here’s a comprehensive overview of the KDS Home Screen to help you get started.


Home Screen Overview



Upon logging into the eatOS KDS, you will be greeted by the Home Screen. This central hub provides access to various functionalities and settings. Let’s break down the different sections and their purposes.

Main Display Area

At the center of the screen, you will see a receipt icon with the message "No Orders Right Now" if there are no pending orders. This primary display area is where active orders will appear for processing and management.





Left Navigation Panel
On the left side of the home screen, you will find a vertical navigation panel. Each icon represents a different function:



Home:
Takes you to the Home Screen, displaying the current orders in the central area.

History:
View the history of past orders, which can help track completed transactions and recall previous orders.

Alert:
This section displays alert notifications, helping you stay updated on critical information and any urgent issues that might need immediate attention.

Settings:
Access and modify system settings, allowing you to customize the KDS according to your restaurant's operations and preferences.

Unseen:
Check orders that have been received but not yet viewed or acknowledged.

Seen:
View orders that have been acknowledged and are currently being worked on or have been completed.

Sort by Order:
Organize and sort orders based on different criteria, making it easier to manage incoming requests efficiently.

Collapse:
Collapse the navigation panel to provide a larger workspace in the main display area.

Switch to POS:
Switch to the Point of Sale (POS) system interface, giving access to sales data and transaction processing.

Item Summary and Orders in Queue





Item Summary:
Situated at the top right corner of the screen, this section displays the summary of items for preparation at any given time. It provides a quick overview of pending tasks.

Orders in Queue:
Located at the bottom of the screen, this indicator shows the number of orders currently in the queue for processing.

Using the KDS Effectively



Understanding the layout and functionality of the Home Screen is the first step toward leveraging the eatOS KDS for your restaurant’s benefit. Here are a few tips:

Regularly Monitor Alerts: Keep an eye on the Alert section to stay updated with critical notifications.
Utilize Sorting Options: Use the Sort by Order feature to manage high volumes of orders efficiently.
Review Order History: Periodically check the History tab to track performance and pinpoint any recurring issues or trends.
Customize Settings: Tailor the Settings section to better fit your operational workflow and improve efficiency.

By familiarizing yourself with the eatOS KDS Home Screen, you can ensure smooth operations and focus on providing excellent service to your customers.

Updated on: 09/01/2024

Was this article helpful?

Share your feedback

Cancel

Thank you!