Articles on: Kitchen Display System

Recalling Fulfilled Tickets with KDS

Recalling Fulfilled Tickets using KDS: A Step-by-Step Guide

Welcome to this comprehensive guide on efficiently retrieving fulfilled tickets using KDS (Kitchen Display System). After successfully serving orders, managing your ticket history becomes crucial. This guide will walk you through the process of recalling tickets via the HISTORY or SERVED tab using KDS for seamless ticket management.1. Access HISTORY or SERVED Tab:

After your orders have been completed and served, KDS allows you to recall tickets through the HISTORY or SERVED tab. Let's delve into the specifics:

INDIVIDUAL ITEMS: From the HOME display screen, you'll immediately spot the individual items that have been fulfilled. If you click the HISTORY button, you'll access the recently fulfilled items. Keep in mind that the HISTORY button will be highlighted in white, indicating that you're on that particular screen.

Individual Items

Note: At this point, individually fulfilled items can only be recalled through the HISTORY button since they are still associated with pending tickets.

The individually fulfilled items cannot be recalled nor displayed under the SERVED button yet because it is still a part of a pending ticket.

ENTIRE ORDER/TICKET: Both the HISTORY and SERVED tabs will showcase recently fulfilled or served tickets as soon as their status changes to "SERVED."

HISTORY Button: This button grants access to a history of fulfilled items and tickets, offering a comprehensive overview of past transactions.

History Button

SERVED Button: Similarly, the SERVED tab highlights fulfilled or served tickets, providing an at-a-glance view of your recently completed orders.

Served Button

Effortless Management with KDS:

Leverage the user-friendly features of KDS to effortlessly manage your fulfilled tickets and enhance operational efficiency. Seamlessly navigate between the HISTORY and SERVED tabs to retrieve essential information and ensure a streamlined workflow.

Should you have any questions or require assistance, our dedicated support team is just a message away. Embrace the convenience of KDS and simplify your ticket management process.

By leveraging KDS's user-friendly features, you can effortlessly manage your fulfilled tickets, boosting operational efficiency.

Navigate between HISTORY and SERVED tabs seamlessly to retrieve necessary information and ensure a streamlined workflow. Should you encounter any queries or require assistance, our support team is just a message away. Embrace the convenience of KDS and make ticket management a breeze!

Updated on: 08/30/2023

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