Articles on: How-To Articles

Resetting Employee PIN

Resetting an Employee PIN: A Guide

This guide aims to provide you with a step-by-step process to reset an employee's PIN when their login becomes locked due to forgotten passwords or repeated failed attempts. You can easily initiate this reset directly from your Point-of-Sale system.

This article will show you how to reset an employee PIN if an employee login is locked due to a forgotten password or multiple failed attempts.

Employee PIN can be reset from your Point-of-Sale

Steps to Reset Employee PIN

Access Workforce Settings: Begin by navigating to the Settings section and selecting the Workforce option.

Edit PIN: Once on the employee's profile page, find and click on the option to edit the PIN.

Enter Old PIN: Input the existing 4-digit PIN associated with the employee.

Set New PIN: Enter the new 4-digit PIN that the employee will use moving forward.

Confirm New PIN: Re-enter the newly set PIN to confirm and avoid errors.

Completion and Usage

Upon successfully following these steps, the employee can now regain access to the Point-of-Sale system using the newly configured PIN. This straightforward process ensures that forgotten passwords or repeated unsuccessful login attempts do not hinder their workflow.

By utilizing this guide, you can swiftly and efficiently assist employees in regaining access to the system, maintaining a seamless operational flow.

Updated on: 09/12/2023

Was this article helpful?

Share your feedback


Thank you!