Articles on: Troubleshooting Guide

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Introduction


In certain situations, force-stopping an app is essential to address issues and regain control. This guide outlines the comprehensive steps to forcefully stop the eatOS app on different device types, ensuring a smooth troubleshooting process:



Table of Contents




How to Force Stop the eatOS App: A Step-by-Step Guide


  • Elo Devices:


For Elo devices, you can choose between manual and remote methods to force stop the app:


  • Manually enable the control panel by simultaneously pressing two buttons on the back of the screen.


  • Remote Method Access the control panel using the password: 1elo.


For Elo devices, follow these steps:


Step 1: Open the device's "Settings" from the apps list.


Step 2: Navigate to "Apps & Notifications" in the settings.


Step 3: Locate and select the "Name of App by eatOS" from the list of installed apps.


Step 4: Among the available options, choose "Force Stop".


Step 5: Confirm your action by tapping "Yes" in the subsequent confirmation pop-up.





  • Sunmi Devices:


For Sunmi devices, follow these steps:


Step 1: Select the Circle Icon at the bottom center of the screen to access the Sunmi Home Screen.


Step 2: Choose “Settings” from the apps list.


Step 3: Select “Apps & Notifications” from the list.


Step 4: Choose the “Name of App by eatOS” app.


Step 5: Select “Force Stop” from the available options.


Step 6: Confirm by tapping “Yes” on the confirmation popup.




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Updated on: 06/22/2025

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