Articles on: Kitchen Display System

Sort by Order on KDS

Efficient order management is crucial in the fast-paced environment of a restaurant. The eatOS Kitchen Display System (KDS) offers a powerful feature called "Sort by Order" to streamline this process. This article will guide you through using the "Sort by Order" functionality to enhance your restaurant's operational efficiency.


Understanding the Sort-by-Order Feature



The "Sort by Order" function on eatOS KDS enables you to organize orders based on specific criteria, allowing your kitchen staff to prioritize and manage tasks effectively. This feature can drastically reduce the time spent on sorting orders manually and help ensure that high-priority items are prepared and delivered promptly.


Steps to Use Sort by Order



Step 1: Accessing the Sort by Order Feature

Navigate to the KDS Home Screen:
Begin at the main screen where all current orders are displayed.

Select Sort by Order:
From the left navigation panel, select the "Sort by Order" option. This will automatically organize the orders based on the criteria set within the system.



Step 2: How Orders Are Sorted
Once you activate "Sort by Order," the system arranges orders in a way that makes them easier to manage. Here's how:



Order Type, Order Number, and Time:
Orders are sorted based on their type (e.g., dine-in, takeout) and the time they were placed. This prioritizes older orders, ensuring they are prepared first.

Color-coded Indicators:
The orders are color-coded based on their status. For example, new orders may appear in red, indicating urgency.
Visual cues help the staff quickly identify which orders need immediate attention.

Categorized Items:
Items within each order are grouped by category (e.g., Pasta, Sandwiches, Salads). This helps chefs focus on specific types of dishes, reducing the shift between tasks.

Step 3: Managing Sorted Orders



Acknowledging Orders:
Mark orders as "Seen" by clicking the eye icon or the "Seen" button. This moves the order to the "Seen" section for further processing.

Updating Order Status:
Use the notification or completion icons (e.g., bell icon) to update the status of individual items or entire orders. This keeps the team informed about the progress and helps maintain a steady workflow.

Review Item Summary:
The right sidebar displays an item summary, providing a quick overview of all items in preparation. This helps in balancing the workload and ensuring no dish is overlooked.

Benefits of the Sort-by-Order Feature



Enhanced Efficiency:
Automatically sorting orders saves time and reduces the risk of errors, allowing your staff to focus on cooking and serving.

Improved Order Accuracy:
Grouping items by category and prioritizing older orders ensure that all dishes are prepared correctly and timely.

Better Workflow Management:
Visual indicators and organized order lists help streamline the kitchen operations, making it easier to manage high volumes of orders during peak hours.


Conclusion

The "Sort by Order" feature on the eatOS KDS is an invaluable tool for improving your restaurant's order management process. By automatically organizing orders based on type, time, and category, this feature helps your kitchen staff stay organized, prioritize tasks, and deliver timely, accurate service to your customers. Incorporate this functionality into your daily operations to enhance efficiency and customer satisfaction.

Updated on: 09/01/2024

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