Unable to Login
Introduction
Encountering login issues with the eatOS app can be frustrating, but there's a simple solution to address this concern. This article provides step-by-step instructions on how to force-stop the app on different device models, such as Elo and Sunmi, to help you regain access.
Table of Contents
Resolving Login Issues: Force Stop the App
Force Stopping the App on Elo:
If you're using an Elo device, follow these steps to force-stop the app:
Step 1: Manually Enable Control Panel
On the back of the screen, hit two buttons to enable the control panel.
Step 2: Access the Panel Remotely
Enter the password **"1elo" **to access the control panel.
Step 3: Navigate to Settings
From the apps list, select "Settings."
Step 4: Open Apps & Notifications
Choose Apps & Notifications from the list.
Step 5: Select App Name
Find and select the "Name of App by eatOS" app.
Step 6: Force Stop the App
Choose "Force Stop" from the available options.
Step 7: Confirm
Confirm by selecting "Yes" on the confirmation pop-up.
Force Stopping the App on Sunmi:
If you're using a Sunmi device, use these steps to force-stop the app:
Step 1: Navigate to the Sunmi Home Screen
Select the Circle Icon at the bottom center of the screen to access the Sunmi Home Screen.
Step 2: Access Settings
From the apps list, select "Settings."
Step 3: Open Apps & Notifications
Choose "Apps & Notifications" from the list.
Step 4: Select App Name
Find and select the "Name of App by eatOS" app.
Step 5: Force Stop the App
Choose "Force Stop" from the available options.
Step 6: Confirm
Confirm by selecting "Yes" on the confirmation popup.
Conclusion:
By following these straightforward steps to force-stop the app on your Elo or Sunmi device, you can troubleshoot login issues effectively.
Updated on: 06/22/2025
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