Understanding the Statements Report
Overview
The Statements page under Analytics & Reports > Exceptions provides a summary of card payment transactions, processing fees, deposits, and refunds within a selected date range. This report helps merchants reconcile payment settlements and review the status of processed transactions.
Navigation
- Log in to Dashboard.
- Go to Analytics & Reports.
- Expand Exceptions.
- Select Statements.
Selecting a Date Range
- Click the Date Range field at the top of the page.
- Select the desired start and end dates.
- The report automatically refreshes to display transactions within the selected period.
Summary Section
The Summary section displays key payment metrics for the selected date range.
Field | Description |
|---|---|
Total Authorized | Total amount of successfully authorized card transactions. |
Total Fees | Total payment processing fees deducted during the selected period |
Total Deposited | Total amount deposited into the merchant's account after processing fees. |
Total Refunds | Total value of refunded transactions |
Statements Report Columns
The table lists each processed payment transaction along with its settlement information.
Column | Description |
|---|---|
Authorized Date | Date the payment was authorized. |
PSP Reference | Unique reference number generated by the Payment Service Provider (PSP). |
Transaction Amount | Original amount charged to the customer. |
Payment Method | Payment type used (e.g., Visa, Mastercard, etc) |
Fees Collected | Processing fee charged for the transaction. |
Deposited Amount | Net amount deposited after deducting processing fees. |
Refund Status | Indicates whether the transaction has been refunded (e.g., Refunded, Full Refund, or black if not refunded) |
Deposit Date | Date the funds were deposited into the merchant account. |
Understanding Refund Status
Status | Description |
|---|---|
Refunded | The transaction has been refunded |
Full Refund | The full transaction amount has been refunded. |
Blank (-) | No refund has been processed for the transaction. |
Exporting the Report
To download the Statements report"
- Click the Export button in the upper-right corner.
- Select the preferred export format (if multiple options are available)
Notes
- The report displays only transactions within the selected date range.
- Deposit amounts represent the net value after payment processing fees have been deducted.
- Transactions that have not yet settled may not display a deposit date.
- Refund information is updated based on the payment processor's settlement records.
Updated on: 07/12/2026
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