View Gross Sales Online Orders Report
Overview
The Online Order Report provides a summary of all online ordering transactions for a selected date range and time range. It helps restaurant operators monitor online sales performance, review order details, identify top-selling products, and analyze sales by category.
Navigation
Analytics & Reports > Gross Sales > Online Order Report

Report Filters
Use the filters at the top of the page to customize the report.
- Date Range: Select the date or date range for which you want to view online order sales.
- Time Range: Filter transactions for a specific time period within the selected date.

After selecting the filters, the report refreshes to display the corresponding data.
Summary Section
The summary cards provide a quick overview of online sales.
Field | Description |
|---|---|
Net Sales | Total online sales after discounts, excluding taxes and service charges. |
Discounts | Total discounts applied to online orders. |
Gross Sales | Total value of online orders before deductions. |
Tax | Total tax collected from online orders. |
Delivery Fee | Total delivery fees charged to customers |
Service Charge | Total service charge collected |
Tips | Total customer tips received through online orders. |
Total Amount | Final amount collected from online orders, including applicable charges. |

Top Product
The top product pie chart displays the distribution of products sold through online orders.
The chart helps you:
- Identify the most frequently ordered products.
- Compare product popularity.
- Analyze product sales contribution.

Hover over a chart segment to view additional details.
Top Category
The Top Category donut chart shows sales distribution by menu category.
This visualization helps you:
- Identify the highest-performing menu categories.
- Compare category performance.
- Understand customer ordering trends.

Order Details
The Order Details table lists all online orders that match the selected filter.
Typical columns include:
Column | Description |
|---|---|
Order Number | Unique online order identifier. |
Order Amount | Total amount of the order. |
Customer Name | Customer associated with the online order. |
Tip Amount | Tip provided for the order. |

Use this section to verify individual online transactions and reconcile sales.
Export Report
Click the Export button in the upper-right corner to download the report.

Updated on: 07/15/2026
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