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View Gross Sales Online Orders Report

Overview


The Online Order Report provides a summary of all online ordering transactions for a selected date range and time range. It helps restaurant operators monitor online sales performance, review order details, identify top-selling products, and analyze sales by category.


Navigation


Analytics & Reports > Gross Sales > Online Order Report



Report Filters


Use the filters at the top of the page to customize the report.


  1. Date Range: Select the date or date range for which you want to view online order sales.
  2. Time Range: Filter transactions for a specific time period within the selected date.


After selecting the filters, the report refreshes to display the corresponding data.



Summary Section


The summary cards provide a quick overview of online sales.


Field

Description

Net Sales

Total online sales after discounts, excluding taxes and service charges.

Discounts

Total discounts applied to online orders.

Gross Sales

Total value of online orders before deductions.

Tax

Total tax collected from online orders.

Delivery Fee

Total delivery fees charged to customers

Service Charge

Total service charge collected

Tips

Total customer tips received through online orders.

Total Amount

Final amount collected from online orders, including applicable charges.



Top Product


The top product pie chart displays the distribution of products sold through online orders.


The chart helps you:


  • Identify the most frequently ordered products.
  • Compare product popularity.
  • Analyze product sales contribution.


Hover over a chart segment to view additional details.



Top Category


The Top Category donut chart shows sales distribution by menu category.


This visualization helps you:


  • Identify the highest-performing menu categories.
  • Compare category performance.
  • Understand customer ordering trends.


Order Details



The Order Details table lists all online orders that match the selected filter.


Typical columns include:


Column

Description

Order Number

Unique online order identifier.

Order Amount

Total amount of the order.

Customer Name

Customer associated with the online order.

Tip Amount

Tip provided for the order.

Use this section to verify individual online transactions and reconcile sales.



Export Report


Click the Export button in the upper-right corner to download the report.

Updated on: 07/15/2026

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