Articles on: Dashboard

Dashboard - Sales - Orders

Welcome to this helpdesk guide, where we will explore accessing and managing captured orders in your point-of-sale system. Learn about the order storage, kitchen transmission, and billing process, as well as valuable reports on order types, statuses, and processing times.

Within the summary of sales orders, you'll find information on

Closed Orders
Net Sales
Gross Sales
Total Sales

What you can do:

In the sales orders section, you can:

Process partial refunds.

Initiate full refunds.

Edit orders.

Close orders.

These actions empower you to efficiently manage orders and offer exceptional service. Gain insights into your business's financial health through metrics like net sales, discounts, gross sales, taxes, tips, and total sales. Monitoring closed orders ensures you stay on top of your business's progress, while editing orders in real-time accommodates customer preferences and requests.

By mastering these features and actions, you can streamline order management, boost customer satisfaction, and optimize business operations. This guide equips you with the knowledge and skills to make the most of your point-of-sale system, enhancing efficiency and profitability.

Updated on: 11/05/2023

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